Helping You Know
February 12, 2020

Helping You Know

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Network Performance Monitor

Something that can be measured can be managed. In addition, you can't manage something effectively if you aren't monitoring. Solarwinds Network Performance Monitor allows us to monitor and measure out network infrastructure allowing more effectively. NPM often alerts us of issues before the end-user does, allowing us to resolve problems before they become problems.

Pros

  • Device and port availability.
  • Metrics of network port utilization.

Cons

  • Can be heavy on hardware requirements.
  • UI takes some getting used to.
  • Reduces network downtime.
  • Improved time to resolution.
NPM is great for monitoring network devices and port availability and utilization. All technicians in Information Technology can gather information to make good decisions. Network staff can monitor usage and prepare for up-sizing or replacement. Help Desk staff can see the status of the network and stop blaming the network. Management can get uptime reports that show the trend of network availability.

SolarWinds NPM Feature Ratings

Automated network device discovery
7
Network monitoring
9
Baseline threshold calculation
6
Alerts
8
Network capacity planning
7
Packet capture analysis
7
Network mapping
6
Customizable reports
7
Wireless infrastructure monitoring
7
Hardware health monitoring
9

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