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Great for Monitoring
December 01, 2022

Great for Monitoring

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Starter

Overall Satisfaction with SolarWinds Pingdom

Our organization has used Pingdom as an external monitoring provider for our data centers and networks for about 13 years now. We choose Pingdom because of it's reliability and features. In the 13 years we've had Pingdom, there have been very little false positives. Feature wise, it's nice to have "Root Cause" presented when a failure occurs - this surprisingly sets Pingdom apart from their other competitors which simply tell you if something is up or down. Traceroutes provided are useful to trace down potential issues.
  • Root Cause Analysis
  • Reliability
  • Traceroutes
  • Historical Data
  • Slow Web Interface
  • iOS App Lacking Functionality
  • Increased confidence things are working as intended
  • Ensures that we're globally reachable
We've never had to engage with support, things appear to just work.

Do you think SolarWinds Pingdom delivers good value for the price?

Yes

Are you happy with SolarWinds Pingdom's feature set?

Yes

Did SolarWinds Pingdom live up to sales and marketing promises?

Yes

Did implementation of SolarWinds Pingdom go as expected?

Yes

Would you buy SolarWinds Pingdom again?

Yes

Pingdom's Root Cause Analysis, the ability to monitor from multiple locations, and it's reliability are it's main draw, otherwise there are other competitors that are much cheaper but still get the job done. As said above, we use this monitoring system to essentially monitor our core systems and networks which include their monitoring systems. This also allows us to ensure we have good connectivity between multiple Pingdom nodes - which makes the cost worth it to us.