Simple to understand with countless options!
Overall Satisfaction with Spiceworks
As Medical Management Company we support multiple hospitals and assisted living facilities. We use Spiceworks to track inventory, security settings, ink and toner, as well as track and log tickets. Spiceworks helps us stay organized and gives us the ability to handle multiple issues at once.
Pros
- Gives our company the ability to track the progress on all outstanding and resolved issues.
- We are able to monitor any unwanted programs on all computers.
- Allows our company to communicate with other IT professionals on software or hardware.
Cons
- A way to categorize submitted tickets with the ability to search closed issues.
- Better customer service
- Efficient Organization
- Ability to track licensing
I do not have any experience with a comparative product.
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