Spiceworks- free but worth so much more
December 12, 2017
Spiceworks- free but worth so much more
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Spiceworks
I use Spiceworks to manage all of the networking equipment to ensure uptime. The software is currently only being used within the Information technology department. I searched long and hard to find a single product that would do both monitoring and inventory control. Spiceworks does all that I was looking for to do with multiple products all in one.
- It gives accurate alerts for down systems and eliminates a lot of false positives.
- I like that it has never crashed or given me a single problem in the 7 plus years I have been using it.
- The full-featured suite gives any IT professional the ability to use one module, several modules, or all the modules to meet their needs. New versions come out at least once a year with updates more frequently.
- Creates too many tickets for one task.
- The only downside is that it’s heavily IT based, so using it for other team types is not adoptable.
- There’s no source code so you are stuck with its look.
- ROI is almost immediate because Spiceworks is free and the only investment is time.
- Our ROI is based on the ability to provide our users with not only better response times to issues but proactively.
- The ROI is also that it is efficient and improves constantly.
When considering Ipswitch’s WhatsUp Gold vs. Spiceworks it is important to start off by listing the features that are important to maintaining optimum network performance for your business. Clearly both are capable of monitoring networks. I am happy with Spiceworks. It meets all the features I need and it even has additional ones I don't. For the support you get from the forums and for the cost (free) I don't think you can beat the system and the advertising is not as intrusive as I thought it would be and that was my main issue when I first installed it. WhatsUp Gold, on the other hand, was replaced by Spiceworks because of the training that is needed to use WhatsUp Gold to its full potential and if we wanted to use the network inventory feature we would have to pay extra.