Great Platform for SFDC Users!
March 10, 2022

Great Platform for SFDC Users!

Kelsey Dudley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Spiff

Spiff has been a great asset to our business and had allowed us to customize and scale over 30 different compensation plans. They were up to the challenges of our unique org structure and willing to test and push limits of what their product can do. Very impressed!

Pros

  • Responsiveness
  • Flexibility
  • Product Features

Cons

  • Reporting
  • Integration with Accounting platforms, such as Intact
  • Handling complexity
  • Time-saving integration with SFDC
  • Excellent sales engineers!
While very intuitive for a Sales Rep, there could be an improvement on in the Admin side- directions on where to find reports, etc.
So much better with flexibility and customer service, as well as CRM integration.

Do you think Salesforce Spiff delivers good value for the price?

Not sure

Are you happy with Salesforce Spiff's feature set?

Yes

Did Salesforce Spiff live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salesforce Spiff go as expected?

I wasn't involved with the implementation phase

Would you buy Salesforce Spiff again?

Yes

I can see Spiff being well suited for any prospect using Salesforce! I'm unsure of their compatibility with other CRMs, especially those in the SMB space.

Salesforce Spiff Feature Ratings

Sales ICM
7.8
Sales compensation plan creation
8
Complex sales crediting
9
Sales compensation process automation
9
Incentive auditing/regulation compliance
7
Sales compensation dashboards & forecasting
7
ICM mobile visibility
7

Comments

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