Easy to use commission tool
Updated August 27, 2024

Easy to use commission tool

Erin Gracyalny | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Spiff

We use Spiff to show commissions of the Sales and Customer Success teams. Sales gets a monthly update in Spiff of their expected commissions, and the CS team gets a quarterly update.

Pros

  • Breakdown of commission
  • Showing calculation formulas

Cons

  • Showing commissions for non-monthly users
  • Ongoing quarterly calculations
  • More accurate commission information for users
  • Faster calculations of commissions
It's very easy to use and there is a dashboard that summarizes the commission each month or quarter at a high level. Underneath that, there is an expandable table for each element of the commission (like net expansion vs. net retention) where you can see how each piece is calculated individually and the deals that went into the calculations.
It makes it easier and more visible to all users of how they are being commissioned for the applicable period. You can easily verify the math being used in the tables underneath to ensure that everything is correct and nothing is being left out or miscalculated.
I have not used any other products that are similar to Spiff before.

Do you think Salesforce Spiff delivers good value for the price?

Yes

Are you happy with Salesforce Spiff's feature set?

Yes

Did Salesforce Spiff live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salesforce Spiff go as expected?

I wasn't involved with the implementation phase

Would you buy Salesforce Spiff again?

Yes

Spiff is great for users who would like to see their monthly commission amounts. The sales team gets an accurate calculation each month of the sales they made and where their commission is coming from that can be verified every month for accuracy. The CS team gets quarterly commissions, and I find it is less helpful because it only calculates at the end of each quarter, rather than updating on an ongoing basis to see what your commission could be if all continues to go well.

Salesforce Spiff Feature Ratings

Sales compensation plan creation
8
Complex sales crediting
7
Sales compensation process automation
7
Incentive modeling
8
Agile incentive strategy
9
ICM mobile visibility
6

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