Thanks, Splash, for Elevating Ad Age Events!
October 11, 2017
Thanks, Splash, for Elevating Ad Age Events!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Splash Event Marketing Platform
Currently, Ad Age uses Splash to create event pages for everything from conferences and awards show to intimate, invite-only parties. At events, we use the Splash app to track attendees using the check-in tool. It is currently licensed for 5 users within different departments across the whole organization.
Splash allows for Ad Age employees to create highly customized and elevated event pages that save us time and resources due to the platform's ease of use.
Splash allows for Ad Age employees to create highly customized and elevated event pages that save us time and resources due to the platform's ease of use.
- Support: Splash provides excellent support. I especially appreciate how quickly I am met with a thorough response, and even more so that the response includes a video showing the fix in action on the exact template I am working in--this is extremely helpful!
- Account Management: Our Account Manager, Christina, is extremely attentive and responsive. I recently reached out with a request for a custom template, and to my delight was presented with the template a few short hours later! I let Christina know the request was time sensitive, but her response time surpassed expectations.
- Ease of Use: Splash provides two modes of use: Designer Mode and Designer Pro. The former is mostly used for tweaking templates, and the latter is used for building templates. Regardless of which mode you are comfortable using, Splash provides trainings that our team found extremely helpful and beneficial.
- Live Chat: It would be great if Splash had a live chat feature in case the user has a time sensitive question.
- Customer Support Number: It would be great if Splash listed a customer support number so the user could speak to a human for assistance.
- Positive: Using Splash saves our team time and resources.