Item: Splunk SOAR
Rating: 7
Author: Maria Coulter

Overall Satisfaction with Splunk SOAR

Use Cases and Deployment Scope

Being a managed IT service Provider company, our engagement with Splunk SOAR has more often than not been in deploying and managing the software for our clients with mid-sized businesses. Splunk SOAR automates most tasks in security and has a proven ability to detect threats and bugs on a system at very early stages. Splunk SOAR, besides helping our clients improve their business agility, also fosters innovation.

Pros and Cons

Pros

From a full-stack developer's perspective, Splunk SOAR's ability to utilize playbooks while also pulling data from OSINT tools is gold.
Supports on-premises, on-cloud and hybrid implementations with equal measure.

Cons

It has always been a great challenge integrating Splunk SOAR with other tools outside the Splunk environment.

Return on Investment

Has improved internal operational efficiencies though automation
Has fast response to threats times
Less time on the repetitive tasks drives innovation

Performance

Splunk SOAR's performance is in the roof. We manage Splunk SOAR for a great percentage of our clients, as most of them who start the trial end up purchasing it when they see just how much automation a single software can achieve. As a full-stack engineer, Splunk SOAR solves most of my playbook workflow hassles due to the liberty of pulling data from OSNIT tools into Splunk SOAR.

Key Insights

Do you think Splunk SOAR delivers good value for the price?

Yes

Are you happy with Splunk SOAR's feature set?

Yes

Did Splunk SOAR live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Splunk SOAR go as expected?

Yes

Would you buy Splunk SOAR again?

Yes

Other Software Used

Splunk Cloud, Splunk Application Performance Monitoring (APM)

Likelihood to Recommend

While I still hold my stand on the efficiency and robustness of Splunk SOAR, I also acknowledge that there have been instances where it has been unsuitable. Like in administration operations. Splunk SOAR favors more those that have had previous experiences with the company. Moreover, most of our clients would prefer cheaper in-house solutions to perform similar operations, and getting them to comprehend Splunk SOAR's additional functionalities fully requires top-tier convincing.

Comments

Please log in to join the conversation

Top Performing Splunk SOAR with top-tier automation.