SPROUTisfaction
Overall Satisfaction
Pros
- I loved the overall interface of Sprout Social. I found the dashboard easy to navigate, especially important when you're managing multiple profiles for clients.
- The mobile app is a great extension of the desktop version; I greatly appreciated this feature since I would work off of an iPad and iPhone while on the go.
- If I ever had a question or wanted to change my plan, customer service reps were knowledgeable and easily accessible.
- Sprout’s reports are very detailed and thorough, providing fantastic metrics for my clients.
Cons
- At the time I was subscribing to Sprout, there were only a few of the social networks integrated into the software. I imagine by now, that is no longer the case.
- The subscription cost was a little high, compared to Hootsuite.
- Overall I was able to create bigger brand presences across multiple social channels.
- As a consultant, Sprout was a great tool for increasing efficiency.
Comments
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