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Customized to our needs
August 25, 2023

Customized to our needs

Kristin Koenig | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with Square 9 Softworks

Square 9 is helping us to go paperless not only on our AP side but with all of our barge paperwork. We are eliminating the need to have to dig through file cabinets of folders and papers. We are in the process of using their new AI component to create all the templates needed for our AP scanning. What a huge time saver! Also, the team at Square 9 has been very helpful. I am a newer admin and they have walked me through any issues I have come across.
  • quick customer service
  • I don't have any
  • decreased the amount of time needed for our AP person to spend uploading invoices
The support team at Square 9 is very patient and helpful when I contact them. There have been several times as a new admin that I didn't know how to make a change and they have walked me through what to do.
We are currently working on the AI product with our AP invoices. This is going to save us so much time not having to make templates for each vendor!

Do you think Square 9 Softworks delivers good value for the price?

Yes

Are you happy with Square 9 Softworks's feature set?

Yes

Did Square 9 Softworks live up to sales and marketing promises?

Yes

Did implementation of Square 9 Softworks go as expected?

I wasn't involved with the implementation phase

Would you buy Square 9 Softworks again?

Yes

Square 9 has been flexible with our barge files. We needed specific custom fields and needed to be able to add notes to documents after they have been scanned. It is helpful to be able to lock the notes so that another user can't delete them.