Item: Square Customers
Rating: 9
Author: Claire Hunter

Use Cases and Deployment Scope

I recently subcontracted to a client that uses this software in their business. They use it to manage their sales pipelines and customer base. I found it pretty easy to use over other CRM systems I've used on projects.

Pros and Cons

Sales pipeline
Customer engagement
Marketing

Nothing that stands out to me

Return on Investment

Positive ROI for my client

Alternatives Considered

ACTIVE Camp, Keap (formerly Infusionsoft), HubSpot CRM and Pipedrive

A lot easier to use than Infusionsoft!!

Key Insights

Do you think Square Customers delivers good value for the price?

Yes

Are you happy with Square Customers's feature set?

Yes

Did Square Customers live up to sales and marketing promises?

Yes

Did implementation of Square Customers go as expected?

Yes

Would you buy Square Customers again?

Yes

Other Software Used

Zapier, ACTIVE Camp, Pipedrive

Usability

A lot easier to get your head around and fewer pieces of software are required to manage clients' projects and systems.

Support Rating

I never had to contact them so have no review on this section

Likelihood to Recommend

I've only used it on one client project, so I don't have enough data or use to answer this. I was involved with a marketing project to generate leads for the client CRM, so I only used a few of the features.

Great user-friendly CRM System

Overall Satisfaction with Square Customer Engagement