STORIS - Smart To Open a Relationship Into STORIS
Updated September 25, 2018
STORIS - Smart To Open a Relationship Into STORIS
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with STORIS POS
We use STORIS in every department to manage our business - Inventory, Merchandising, Sales, Accounts Payable, Accounts Receivable, General Ledger, and Customer Service.
- Inventory Control is an important factor. STORIS does a good job of tracking inventory from the order being placed with the vendor to the merchandise being delivered to the customer.
- The Sales module provides extensive information pertaining to each purchase from the customer. The comments section of this module, as well as all other modules, is very useful to determine what actions were taken for each sale, along with dates and times of every occurrence.
- The Report Builder is an excellent tool to create customized reports relevant to our business' way of obtaining information.
- One area that currently doesn't exist would be to have the ability to track out-of-carton merchandise
- There are some screens that require redundant keystrokes to obtain additional information. You sometimes have to "start over" to find the same information for additional products, customers, etc.
- In some cases, the system is too restrictive, and will not let you take any shortcuts. As an example, if you receive service parts at no charge from the vendor, the purchase order for the parts cannot be closed out unless you enter a no-charge invoice to offset the received parts order.
- STORIS has allowed us to continue to have excellent inventory control. We have always had virtually no problems with not-in-location merchandise, and we have maintained that level of accuracy with Storis.
- We have improved efficiency by eliminating manual postings for certain receivables, payables, and sales information. We require less staff to handle the day to day processing.
- We also use the optional module for delivery truck routing, which integrates well with the STORIS system.
- The website integration with the STORIS system has enabled us to show products much easier than we did with our previous software solution & web host provider. There is no longer much manual updating required.
We used a similar POS system for 35 years, and it worked quite well for a long time. However, the base technology did not keep up with the changing times, and any updates to the software were slow and expensive. In considering a new solution, we looked at several other companies that had very similar offerings, but felt that STORIS was the most technologically advanced, and had the most to offer.
STORIS POS Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - Yes
More often than not, we get exceptional support