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Symantec Endpoint Protects us and our clients
June 02, 2017

Symantec Endpoint Protects us and our clients

John Huber | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with Symantec Endpoint Protection

We use Symantec Endpoint Protection (SEP) for both our own company and the 40+ SMB companies that we support. SEP protects us and our clients against the latest threats and provides us with a convenient dashboard to monitor everything. Updates are smooth and transparent, and managing the application is simple.
  • Constant updates protect users from the latest threats.
  • Zero day protection protects from threats that are not yet known or publicized.
  • Emails are scanned and protected as well as files.
  • While updates are mostly invisible and automatic, some need our interaction to complete.
  • Upgrades sometimes require a reboot, and the end user has the option to postpone. So we need to intervene at times.
  • Symantec Endpoint Protection provides us with a steady recurring revenue stream.
  • SEP provides us with a fairly easy reselling experience, because it is not overly expensive yet it is an extremely effective product.
  • SEP allows us to spend less time analyzing and administering anti-virus issues, which translate into very few man-hours wasted.
We found McAfee to be very difficult to administer. There were many issues with the suite blocking legitimate applications. We also had several clients become infected, even though McAfee was running and up-to-date. Much happier with Symantec Endpoint Protection. Very few "false positives" and a simple method to create exclusions when needed. Have seen numerous instances where SEP has saved clients from Ransomware.
I have not seen any scenarios where I would characterize SEP as less appropriate. It is the only endpoint protection that we use. It is perfect for our needs as network consultants. Most of our clients know the Symantec brand, and it gives them confidence that we are protecting them fully.