SysAid Delivers great, customizable workflow processes
October 08, 2020
SysAid Delivers great, customizable workflow processes
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with SysAid
We are currently using the software to create workflow processes between depts and to handle requests and incidents. We are using the SSO and managing our assets. We have reduced the number of different pieces of software from 5 to 1. This has proven to be a very organized tool to create reports and trending issues in each dept.
- Workflow process
- Asset Management
- Ticketing System
- Patch Management
- LIbrary with detailed workflow processes
- Organization
- Tracking
- Reporting
We chose SysAid due to the customizable features and workflow process. While Zoho did integrate easily with Microsoft, we are able to utilize Single Sign-on with Azure in SysAid.
Do you think SysAid delivers good value for the price?
Yes
Are you happy with SysAid's feature set?
Yes
Did SysAid live up to sales and marketing promises?
Yes
Did implementation of SysAid go as expected?
Yes
Would you buy SysAid again?
Yes