Item: Tableau Cloud
Rating: 10
Author: Gavin Scott-Miller

Use Cases and Deployment Scope

Data from all parts of the organization. Everyone collects it. Everyone creates it. But what does it do for you? Without getting meaningful information from that data. It’s just numbers on a spreadsheet. Dashboards are a really big buzzword in all industries, but being able to take data and turn it into actionable information. This turns all that collecting into something valuable for your company.

Pros and Cons

Data analysis
Actionable information
Helpful insights
Customization

Customization and integration know how.
Organizational structure.
Data entry.

Return on Investment

Ability to make action while still in the middle of projects.
Trend analysis
Live data
Multi data streams of information.

Alternatives Considered

Google Analytics and FileMaker Pro

Googles dashboard suite is very user-friendly and anyone can edit and make changes with very little knowledge or practice. But nothing I’ve worked with compares to the customization and multi streams of data in a user-friendly package like tableau does. It’s a really cool piece of software and I would choose that again.

Key Insights

Do you think Tableau Cloud delivers good value for the price?

Not sure

Are you happy with Tableau Cloud's feature set?

Yes

Did Tableau Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Tableau Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy Tableau Cloud again?

Yes

Other Software Used

Microsoft Project, Microsoft Planner, Bridge

Usability

It’s somewhat hard to navigate through its menu system structure if you know what you’re looking for, but don’t know where it’s stored. It navigates like a file explorer so at least everyone can understand it. The dashboards you are able to create can be as custom as you want them. But, it requires that you truly take time to invest in what you want to see and what you deem important

Support Rating

I have no had a lot of experience with the support team, but I know that it’s hardly necessary for the end-user to contact. Usually, the main questions I get are on how to read a certain dashboard or how to navigate to a certain place. Overall, the simplicity of the software is what helps out with less need for support.

Likelihood to Recommend

This is a great piece of software for organizations looking to gain insights on the great data they spend so much time and money gathering at the highest levels possible. This is not something for someone looking for something simple like what you might be able to achieve with a simple database. This truly shines when bringing in multiple databases and stores of information.

User friendly dashboard king

Overall Satisfaction with Tableau Online