Overall Satisfaction with Tango.us
Tango.us is AMAZING. This has completely changed the game for our Knowledge Base creation, upkeep, and ownership for both customer-facing items, as well as internal process documentation. Tango makes it so easy to create these SOP/Best Practice documents to provide for internal items, as well as to customers for common items within our platform.
- Process Documentation
- SOPs
- Knowledge Base Articles
- integration expansion for knowledge base management
- reduction of bugs
- improvement to collaboration between internal teams
- SOP Creation
- Automation
- Browser and Desktop support options
- $20,000 annual savings in creating SOP documents for internal processes
- $30,000 annual savings + for customer-facing how-to documents
- 10x improvement of speed of documents getting to our customers
Do you think Tango.us delivers good value for the price?
Yes
Are you happy with Tango.us's feature set?
Yes
Did Tango.us live up to sales and marketing promises?
Yes
Did implementation of Tango.us go as expected?
Yes
Would you buy Tango.us again?
Yes