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Teem by WeWork provides a solid solution for some common meeting booking issues
March 19, 2020

Teem by WeWork provides a solid solution for some common meeting booking issues

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Teem by WeWork

We use Teem across our primary location as a method of making visibility on conference room availability as easy as possible. In addition to getting visibility at the door to the room they also have the ability to book rooms on the spot. Teem makes finding an available conference room in a pinch much easier than having to pull out your laptop or phone and look up the information.
  • Easy-to-administer, cloud based platform.
  • Friendly interface on end user devices that is easy to use.
  • Licensing is straight forward.
  • Front Desk check-in app is simple even for first time guests.
  • More direct integration with Microsoft tools such as Teams and Outlook.
  • Functionality more akin to special events check-in that can be used when necessary.
  • Teem has made it much easier to find rooms in a pinch, so that has reduced a lot of time for users.
  • Teem has made it much easier for us to track all guests coming into the building and vastly improved our tracking/reporting.
  • On the downside, it has been expensive adding new conference rooms due to the cost of hardware which can be pretty negative.
So for us, we started using this a long time ago and Teem really offered the best value and the ability to use a non-purpose specific built device. The cost was one of the biggest factor. We are beginning to re-evaluate our options and know that Crestron has introduced some new devices that can use Teem at a good price point, but they can also be standalone without Teem. So we are ultimately trying to decide where we go in the future.
Customer support from Teem has always been good. We have seen them change hands a couple of times which has been a little difficult from the sales end of things but once we are connected to the right people that have been very good regarding the support of their products and listening to their customers.

Do you think Teem by Eptura delivers good value for the price?

Not sure

Are you happy with Teem by Eptura's feature set?

Yes

Did Teem by Eptura live up to sales and marketing promises?

Yes

Did implementation of Teem by Eptura go as expected?

Yes

Would you buy Teem by Eptura again?

No

I think Teem is really well suited for two scenarios:
  • Conference Room visibility and on the spot room reservations when used in conjunction with devices that are installed at the rooms.
  • Front Desk check ins and tracking of users coming into the building for checking in on a digital device.
I think it's a little less applicable as a conference room booking tool, although it does this. This might be OK for situations in which a company doesn't have a platform such as Exchange or Office365, so maybe in a smaller company.