Great Product with Great Customer Service!
November 20, 2023

Great Product with Great Customer Service!

Benjamin Bauer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ThunderTix

My company holds a raffle every year and we use ThunderTix to sell the raffle tickets online. The main business problem this product addresses is a customized page for us to sell our tickets online. We don't have to deal with the processing of anything it's all done through the ThunderTix system which saved us a lot of development time. It is a great product that fits our needs perfectly.
  • Good User Interface
  • Customer Service
  • Customization/Features
  • The only problem I've had with ThunderTix is there are so many features/customizations sometimes you have to do some searching to find the setting you're looking for, but the customer service has been excellent with pointing me in the right direction.
  • Price
  • Customer Support
  • User Interface
  • Huge increase in our ticket sales from past years because of the online system.
  • Easier for office staff to manage the tickets so less work for them

Do you think ThunderTix delivers good value for the price?

Yes

Are you happy with ThunderTix's feature set?

Yes

Did ThunderTix live up to sales and marketing promises?

Yes

Did implementation of ThunderTix go as expected?

Yes

Would you buy ThunderTix again?

Yes

I've only used ThunderTix for selling raffle tickets online for my employer so I can't speak for other scenarios but for our particular needs it works perfectly. It allows us to have a customizable sales page that includes our branding and it's easy for our users to understand as in the entire year we've been using it I've never had a customer have any issues with it.

ThunderTix Feature Ratings

Registration, RSVP, and ticketing
10
Email marketing
Not Rated
Audience engagement
Not Rated
Event analytics
10