Totango: a sales perspective
March 13, 2020
Totango: a sales perspective
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Totango
Totango is currently being used by our Customer Success Team as well as our Account Management Team to ensure we can stay aligned while working with customers. It has also allowed us to find high-risk customers based on usage, prioritize our workflow, and address customers who are outside their subscription limits.
- Segments
- SuccessBlocs
- Reporting
- Task types
- Accounts with multiple internal contacts
- Refining filtering
Totango has been easy for our Account Management Team to adopt considering we went from a team of 4 to a team of 20 within a month.
- Totango has allowed us to find more annually recurring revenue.
- Totango has allowed us to save costs by limiting lost revenue.
Our renewal date cycle is managed much better with automated workflows so a renewal is never missed.
Totango is the only product other than our homegrown CRM that I've used.
Do you think Totango delivers good value for the price?
Yes
Are you happy with Totango's feature set?
Yes
Did Totango live up to sales and marketing promises?
Yes
Did implementation of Totango go as expected?
I wasn't involved with the implementation phase
Would you buy Totango again?
Yes