Item: UKG Ready
Rating: 8
Author: Joel Abbott

Use Cases and Deployment Scope

We use this program for recruiting, HR (benefits, employee records, on-boarding, etc.), timekeeping, accruals, and will soon roll-out performance appraisals. These functions are used with 1/2 of our employee population.

Pros and Cons

Accessibility from desktops and mobile devices.
Customizable for our business.
Development teams are willing to listen to our unique challenges.
Kronos Community is a great resource for answers to common questions.

User guide development.
Best practice sharing during product development.
Better communication on changes made during product releases.
Simplify benefit enrollment processes for the user. Think about employees who aren't computer savvy.
Increased emphasis on robust training with superusers.

Return on Investment

During product development, we have found numerous process improvement opportunities.
Accessibility is huge for us. Our business is spread across multiple states and often find employees can only access the system with an iPad.

Alternatives Considered

Oracle PeopleSoft HCM and ADP GlobalView HCM

Industry Expertise

Continue to look at the solutions your competitors offer with the user interface. Work to make your program simple and easy to use.

Role-based Success

I'd say the tasks are easy once I learn how to perform them in UKG Ready. I've found it difficult to find specific guidance when needing to learn a new task.

Quality of Resources

This is an area in need of improvement. I feel like there are more resources available to me than I know about. Focus on over-communication.

Likelihood to Recommend

The market is flooded with competitive options that offer one-off solutions to recruiting, benefit administration, payroll, etc. Many of the unique programs offer a user interface that's easier to understand and work with from the employee's perspective. From an administrator's perspective, I want a system that offers an intuitive solution for my employees. This reduces the lag-time caused by communications to and from the HR department.

Overall, I do like this product and plan to continue using it into the future. The product teams are responsive to my challenges. Keep looking for improved ways to serve the customer.

A solution oriented program that is customizable to each business.

Overall Satisfaction with UKG Ready (formerly Kronos Workforce Ready)