The power of information: UltiPro
Updated April 01, 2015

The power of information: UltiPro

Donna Millett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

12.1

Modules Used

  • Core, ONB, UPM, UTA, Payment Services

Overall Satisfaction with UltiPro

We are a distributed company with facilities in several states in the US. We needed a solution that provided ease of use, great reporting and web-based access in a highly secured environment. We needed a solution that a very lean organization could manage and support. UltiPro provided all that and more.

Pros

  • Ultimate puts the power in the client's hands. Each client can choose how much or how little of the solution to leverage in their business.
  • Ultimate has a support model that has worked very well for us. The Customer Success Portal is a valuable tool that gives us access to resources including each other, other clients facing the same business issues. The community of users are true collaborators and contributors to the each other's success of us all. Our Named Service Representative have been excellent and have really gotten to know how we use the solutions.
  • They LISTEN to their clients. Ultimate provides many forums for feedback and input. They use clients to help design and evaluate work under development.

Cons

  • UltiPro could be improved with more seamless integration with 3rd party modules like UTA.
  • UltiPro really needs to tackle and embrace the mobile world our workforce insists upon. Employees should be able to login first time, every time from a mobile device like their smartphone. Every module needs to be smartphone friendly since that is the single, most frequent access to the web for all of our employees.
  • UltiPro needs to balance the end user experience with the needs of the centralized administrator. Some web functionality needs more streamlined access, like adding deductions or enrolling in /assigning compulsory training
UltiPro provides us with a stable platform, true configurability and strong business intelligence tool set at a cost effective price point.

UltiPro is well suited for companies that value and encourage self-sufficiency. UltiPro is highly configurable. Prospective clients really need to have a clear, detailed vision of their requirements so they can manage their configuration smartly.

UKG Pro Feature Ratings

8.3
Employee demographic data
8
Employment history
8
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
7
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
8
7.8
Pay calculation
7
Support for external payroll vendors
7
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
Not Rated
Reimbursement management
8
7.7
Approval workflow
7
Balance details
8
Annual carry-forward and encashment
8
8.5
View and generate pay and benefit information
9
Update personal information
9
View job history
7
View company policy documentation
9
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
7.5
Report builder
8
Pre-built reports
7
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
6.5
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
7
Review reminders
6
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
4.0
New hire portal
5
Manager tracking tools
3
5.8
Corporate goal setting
5
Individual goal setting
6
Line-of sight-visibility
5
Performance tracking
7
Recruiting / ATS ()
Not Rated

Comments

More Reviews of UKG Pro

  1. Home
  2. HR Management Software
  3. UKG Pro Reviews
  4. User Review of UKG Pro