Item: UKG Pro
Rating: 8
Author: Verified User

Support Rating

We have used it at my current employer since 2012 and it seems to be well regarded by managers and employees.

Use Cases and Deployment Scope

HR uses UltiPro for payroll, HRIS, time management and recruiting. Our other departments have access to it for time management and reviewing of applications from candidates.

Pros and Cons

It is user-friendly for our HR team, department managers and our employees.
The support team is always very prompt and helpful in responding to questions or concerns.
The educational tools are useful to ensure adequate familiarization with the capabilities of the system.

We had started using UltiPro at my previous employer in January 2014 and it seemed that, whenever updates were made to the system, that other undesired changes would occur in employee records. In retrospect, I think my previous company may not have purchased all the bells and whistles it needed for the size of organization we were.

Training Types Used

Online training

Online Training

It was very user-friendly.

Likelihood to Recommend

I think UltiPro is more suited to a workforce comprised of employees who are more computer-savvy than at my previous employer in the hospitality industry.

UltiPro makes our HR world run smoother!

Overall Satisfaction with UltiPro