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Flexible, robust, comprehensive, cost-effective Backup, Recovery and DRaaS
March 02, 2021

Flexible, robust, comprehensive, cost-effective Backup, Recovery and DRaaS

Kevin Balfe | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Unitrends DRaaS
  • Unitrends Forever Cloud
  • Unitrends Backup Software
  • Unitrends Recovery Series Backup Appliance

Overall Satisfaction with Unitrends Data Center Backup and Recovery

[Unitrends Data Center Backup and Recovery] is our main backup, recovery and DR system for the entire company
  • Handles multiple O/S and older platforms
  • Seamlessly combines on-site appliance backup and Offsite Cloud backup
  • Competitively priced
  • Good Tech Support
  • Fast backup; does not consume a ton of network bandwidth
  • Keeps data for a year
  • Sales can be more realistic about estimating appliance capacity, esp. with database data
  • The transition from an older appliance to a newer one was a bit bumpy
  • Cloud backup interruptions were not communicated very clearly a while ago
  • Secure backup
  • Cost-effective
  • Disaster Recovery support

Do you think Unitrends delivers good value for the price?

Yes

Are you happy with Unitrends's feature set?

Yes

Did Unitrends live up to sales and marketing promises?

Yes

Did implementation of Unitrends go as expected?

No

Would you buy Unitrends again?

Yes

Veeam too restricted in what it will backup Cohesity too expensive. Dell too expensive and not best reputation for reliability at the time.
Oracle Database, Microsoft Office 2016 (discontinued)
Unitrends [Data Center Backup and Recovery] is quite versatile, robust and provides excellent tech support. The seamless integration of appliance and cloud backup is especially good. Might not be the easiest if just backing up a few VM's

Unitrends Feature Ratings

Data Center Backup
9.3
Universal recovery
10
Instant recovery
8
Recovery verification
9
Business application protection
10
Multiple backup destinations
10
Incremental backup identification
10
Backup to the cloud
10
Deduplication and file compression
8
Snapshots
9

Unitrends Data Center Backup and Recovery Support

Generally very good. Some issues regarding Hyper-V backups have taken a long time to resolve
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I don't think so
Unitrends has provided quick, excellent support with backup issues and appliance-setup issues on multiple occasions