VanillaSoft for outreach is a winner!
February 14, 2020

VanillaSoft for outreach is a winner!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with VanillaSoft

VanillaSoft was being used by our entire sales department for closing calls and reaching out to potential prospects who have been vetted. The organization for how you can track your interactions is very helpful because when you aren't available to speak with clients over the phone, you can send them a message through VanillaSoft. Some prospects respond better through messaging.
  • You are able to prerecord a voicemail for prospects who do not answer a call.
  • The reliability of calls not dropping is dependable as long as you have service.
  • You aren't able to draft ready to send messages unless you are an administrator.
  • It might be helpful to have an option of a three-way call.
  • The call volume is definitely up.
  • It shows how committed you are by posting your call numbers and results.

Do you think VanillaSoft delivers good value for the price?

Not sure

Are you happy with VanillaSoft's feature set?

Yes

Did VanillaSoft live up to sales and marketing promises?

Yes

Did implementation of VanillaSoft go as expected?

Yes

Would you buy VanillaSoft again?

Yes

It would be appropriate to recommend VanillaSoft to bosses or companies that have a large amount of traffic. I would recommend this to influencers who get traffic to their videos and seminars but have trouble converting. I would not recommend this to influencers who have big-ticket items and do not need to have large call volumes daily.