Straightforward and effective tool for outbound calling
September 02, 2021

Straightforward and effective tool for outbound calling

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with VanillaSoft

We use the program at one dept. to reach out to our audiences by phone.
  • Support outbound calling.
  • Handling scripts.
  • Organize data profiles.
  • Poor performance in Google Chrome browser. Seems like it's off and on.
  • Make a one-on-one data export of routing filters.
  • Helped us organise outbound calling.
  • Still need to get it connected with our main database.

Do you think VanillaSoft delivers good value for the price?

Yes

Are you happy with VanillaSoft's feature set?

Yes

Did VanillaSoft live up to sales and marketing promises?

Yes

Did implementation of VanillaSoft go as expected?

Yes

Would you buy VanillaSoft again?

Yes

Well suited for outbound calling only.