Messy software that needs clarity in error reporting.
May 03, 2022

Messy software that needs clarity in error reporting.

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Software Version

Veeam Backup & Replication

Overall Satisfaction with Veeam Backup & Replication

We use it to backup servers and computers that contain mission-critical information. We have a server that runs as the main point and then a Synology NAS that handles the storage side of things. Veeam Backup and Recovery allows us to do full image backups along with incremental backups that allow for us to be more disaster-ready.
  • Virtualized workloads
  • Endpoints and physical servers running Windows & Linux
  • Application-centric recovery using Veeam Explorers (for Exchange, SQL, Sharepoint, etc)
  • Capacity Tier to store data within object storage for longer term retention
  • Immutable storage to protect against ransomware
  • Capacity Tier to store data within object storage for longer term retention
  • Emails status of backup
  • Can't really think of much I like about Veeam, sorry.
  • The GUI is terrible and seems unorganized. Feels like I'm still in the 90s.
  • The error reporting is abysmal and unhelpful
  • Constantly has issues with needing to resync with the repository

Do you think Veeam Data Platform Foundation delivers good value for the price?


Are you happy with Veeam Data Platform Foundation's feature set?


Did Veeam Data Platform Foundation live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Veeam Data Platform Foundation go as expected?


Would you buy Veeam Data Platform Foundation again?


We're currently backing up 11 servers to a Synology NAS via Veeam on a server 2019 box. This is less than anticipated because it does not seem to want to play well with some of the devices so we've used other backup software to bridge the gap. We'll eventually look at getting them all to Veeam but did not have the time to sit here and tinker with it as it is time-consuming and takes away from our other work.
  • It's caused an excess of troubleshooting for failed jobs
  • When it works, it has properly backed things up and made files readily available for us
  • Can't really say many positives thus far.
We were migrating from older servers and no longer needed our old backup solution as it was dated software. With the new servers, we could now run more modern tech to assist us in our day-to-day operations. Our experience with our old software was also a tiny bit finicky and had minor bugs but basically, once it was installed, it ran without issue. Occasionally, you'd need to put the license back in it as it would lose the license file sometimes but other than that, it was pretty flawless. This one has been quite the opposite.
We haven't really used Veeam for cloud services as we're backing up locally to a NAS and then we're using that NAS to backup to the Wasabi cloud with immutable backups. We have not incorporated it into any of our cloud software and as it currently stands, there is no intention to do so.
We have not backed up our NAS with Veeam. We have a NAS that backs up to another NAS and also pushes it to the Wasabi cloud. Veeam has been used for more of a local/on-site solution vs the cloud variant. There's likely no reason to ever use Veeam on our NASs
Veeam is well suited for people that have time to babysit their backups every day. If you want to continually hunt down why a backup failed or what caused it to not work one day but worked the day prior, it's perfect for you. Every single day, it's a matter of guessing which backup is going to have failed and then having to figure out how to resolve the cryptic error provided. A perfect example would be when it says it is waiting for a rescan so you perform a rescan on the backup and it fails and states it is waiting for a rescan. Makes absolutely no sense. Tons of these issues pop up throughout the entirety of the software and feels like I'm running a beta variant of the software.