Deploying Vembu in your environment
March 12, 2018

Deploying Vembu in your environment

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vembu BDR Suite

Well upon a major outage for us I was not able to restore full functioning VMs and the support team didn't try to help much. They just tell you what to do and if you don't understand you're out of luck. You have to pry for the information.
Vembu DBR is currently being used to back up our infrastructure against data and application/server loss. It falls into our business continuity plan.

Pros

  • The software is easy to deploy within your infrastructure and it doesn't run on top sophisticated software such as SQL which requires some knowledge to set up.
  • Restore process is also easy to do. With just a few clicks you may recover your data or VMs.
  • Back up Schedule is also easy to set up and manage and error messages are very straightforward and easy to understand.
  • Also doesn't require any SAN technology for storage your backups.
  • The reporting tools are also a pleasure to work with, you can get e-mails of detailed reports about backup jobs and schedules. The e-mail platform may be third-party e-mail such as Gmail or Yahoo, or robust as an Exchange server setup.
  • It also back up at the VM level and at the file level which makes for easy restore.
  • Also offer cloud and local backup for DRS plan or a simple backup.

Cons

  • Customer service, all their calls are encouraged to be down via chat or have them remote in and work with them. There is very little voice communication.
  • Vembu engineers also encourage customers to do tasks themselves.
  • They don't seem to take priority of service in mind. When you call stating a critical issue, you have to wait for a few minutes or hours before someone gets back to you.
  • Gives us a piece of mind but be sure to validate your backup.
  • Price wise the technology is very well priced.
Business continuity and price. The product was offered at a good price.
So far we haven't had the chance to use the technology to recover from hardware or VM failure but it gives us a peace of mind that we can recover in the case of an outage.
We have not used this technology.
We selected Vembu suite because of the price line and what they had to offer, the service still needs some work.
Good for small business where you don't have a high SLA and enterprise level service

BDRSuite Backup & Replication Feature Ratings

Data Center Backup
7.1
Universal recovery
6
Instant recovery
6
Recovery verification
5
Incremental backup identification
10
Flexible deployment
7
Management dashboard
10
Platform support
6

Comments

  • Aseema Parveen | TrustRadius Reviewer
    Aseema Parveen
    (Vendor Representative) commented 6 years ago
    Hello, We definitely are taking your feedback as a serious concern. We would like to convey, that our support system doesn’t involve chatbots and encourages in-person communication. You can rest assured that this concern would be forwarded to the Vembu Support Head. Thanks for choosing Vembu BDR Suite to address your data center challenges!

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