In my opinion, scam, worst customer service
October 09, 2023

In my opinion, scam, worst customer service

Jared Dyk | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Verizon Connect

In my opinion, complete scam of a company and, absolute worst customer service. I feel so sorry for the employees they must get abuse, after trying to cancel my account for a year I still can't and it seems no one even knows how. In my experience, you can't even cancel an account. how do you expect to have a reliable product they just keep adding on more fees even after 3 year contract ends. I cant imagine they stay in business much longer. I suggest, Do not ever be a customer, auto renew contracts.
  • Tracking vehicles but, in my experience, it doesn't work
  • For me, Only negative

Do you think Verizon Connect delivers good value for the price?

No

Are you happy with Verizon Connect's feature set?

No

Did Verizon Connect live up to sales and marketing promises?

No

Did implementation of Verizon Connect go as expected?

No

Would you buy Verizon Connect again?

No

In my opinion, Useless staff and, in my experience, tracking doesn't work