New O Series On Demand client
October 28, 2019
New O Series On Demand client
Score 9 out of 10
Vetted Review
Verified User
Software Version
Vertex Indirect Tax O Series
Overall Satisfaction with Vertex
We use Vertex O Series mainly in the Tax Department but also have a few AR users handling specific tasks. We use Vertex O Series to manage sales and use tax compliance. We just replaced an older version of Q Series.
Pros
- Manages rate changes
- Manages product taxability
- Helps automate use tax accruals
Cons
- Could use more content for pharma industry products
- Could offer more training options, webinars etc...
- It removes AP from the process of deciding when use tax accruals are required.
- It gives us much more granular and customized reporting features to support compliance audits.
- It gives us the ability to centrally manage user access with varying levels of authority.
- Price
- Product Features
- Product Usability
- Prior Experience with the Product
- Vendor Reputation
Vertex has been a leader in the tax compliance in the US for many years and our team has decades of experience using Vertex products.
We only went live with O Series last week. However we relied on Vertex support for integrating a newly acquired company into our SAP and Q Series infrastructure in 2018. Vertex support helped guide us through that process.
- SAP
- CRM applications
- Ecommerce solutions
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