Item: Rakuten Viber
Rating: 9
Author: Rashad Farzalizade

Use Cases and Deployment Scope

Viber is a great solution for audio and video calling. The user interface is very simple and user-friendly. I have used Viber for many years and while using my mobile internet Viber doesn't spend a large amount of data. That is why for voice callingViberr is my first choice. The second reason is that while using my mobile internet I can't make WhatsApp call. My operator doesn't allow this. But with Viber, I didn't come across with this problem.

Pros and Cons

Audio calling
Group chatting
Discover feature
Sticker gallery

Video calling quality
New user notification. When I register in Viber I don't want others to see I just opened Viber
Viber out-calls require internet connection
Can't find and disable read receipts feature

Return on Investment

Saves time
Provides many alternatives in order to express yourself
The desktop version is very handy while working on a computer

Alternatives Considered

Slack

Before Viber, we were using Slack. Our colleagues were using Slack only at work. But Viber is used for personal needs too. That is why we switched to Viber because we can reach to our colleagues anytime and from anywhere.

Other Software Used

Skype

Likelihood to Recommend

I use Viber mostly for audio calling and texting. Audio calling quality is really better than similar software. Another advantage of Viber is absolutely stickers. There are some feelings that I can't express in words but sometimes one Viber sticker is worth a thousand words. I have some concerns about the video calling quality. While making a video call it often switches to audio calling and it is disturbing.

Great alternative to traditional voice and video calling platforms.

Overall Satisfaction with Viber