1. Home
  2. Authentication Systems
  3. WatchGuard AuthPoint Reviews
  4. User Review of WatchGuard AuthPoint
Authpoint Provides An MFA Solution To Help You Sleep Better At Night
December 30, 2021

Authpoint Provides An MFA Solution To Help You Sleep Better At Night

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with WatchGuard AuthPoint

Authpoint is used for 2FA for users connecting to the organization via VPN. The product adds a second layer for the login/authentication process for users, increasing security and reducing the risk associated with users who are phished for their credentials. These days, we try to ensure 2FA is done for any authentication that grants access to internal resources.
  • Ease of administration of user accounts
  • Ease of rollout of app and tokens to users
  • Ease of integration with existing systems
  • Can't think of anything right now
  • More secure authentication for remote workforce
We selected Authpoint as we already had WatchGuard security appliances in use at our organization. We also began to evaluate the product based on a recommendation from our MSP. They have several customers that use Authpoint, so it was recommended. It was also nice that they had experience rolling out the product.
Having WatchGuard Authpoint available as a cloud service makes it easy to log in from anywhere, anytime, to administer user accounts and tokens. This also reduces the need to have a server or device internal where we have to add an extra layer for administration, which saves on licensing costs and everything involved with that.
Users are used to 2FA using apps on their phones, so the rollout of this was simple. The only thing that some were annoyed about was having to have a second app just for WatchGuard Authpoint on their phone, instead of using Google or Microsoft apps already installed. They would prefer to have all tokens exist in a single app.
We only use it for access to the VPN, so I cannot comment on additional use cases.

Do you think WatchGuard AuthPoint delivers good value for the price?

Yes

Are you happy with WatchGuard AuthPoint's feature set?

Yes

Did WatchGuard AuthPoint live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of WatchGuard AuthPoint go as expected?

No

Would you buy WatchGuard AuthPoint again?

Yes

Authpoint is well suited to an environment where you currently have WatchGuard firewalls in place and use Active Directory. When the world changed and we had many users working remotely from home, it was a no-brainer to add Authpoint to our existing WatchGuard infrastructure. As we continue to have some of the workforce work from home, it helps us sleep better at night.