Webex Contact center
Overall Satisfaction with Webex Contact Center
An example, have a great relationship with the solutions partner and they have done their best to be accommodating and to configure the platform to our requirements.
- Building the reports is very convoluted and level of detail is too granular.
- Geared more towards engineers and system admins instead of supervisors or team leaders.
- RONA mode
- its helpfull
- Easy Usefull
it is very good in features
already integrated MS Office Google
its secure and friendly
Cisco is a core networking solutions provider that's why we have trust on Cisco
Do you think Webex Contact Center delivers good value for the price?
Yes
Are you happy with Webex Contact Center's feature set?
Yes
Did Webex Contact Center live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Webex Contact Center go as expected?
Yes
Would you buy Webex Contact Center again?
Yes