It does the job, but Zoom is eating its lunch
June 09, 2023

It does the job, but Zoom is eating its lunch

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Meetings

We meet each other and customers over video conferencing with Webex Meetings.
  • Videoconferencing
  • Client connections are much slower to start than other videoconferencing apps
  • It does videoconferencing. But so do other products now.
Webex meetings are slow to start from the client perspective. The video quality doesn't seem to be as good as other products. It's viewed in our environment as the videoconferencing solution of last resort.

Do you think Webex Meetings delivers good value for the price?

No

Are you happy with Webex Meetings's feature set?

No

Did Webex Meetings live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Meetings go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Meetings again?

No

It's useful if you need to meet with someone over video... but we and our customers generally prefer Zoom.

Webex Meetings Feature Ratings

High quality audio
6
High quality video
6
Low bandwidth requirements
3
Mobile support
5
Desktop sharing
Not Rated
Whiteboards
Not Rated
Calendar integration
1
Meeting initiation
1
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
5
Participant roles & permissions
5
Confidential attendee list
Not Rated