Workfront helped us take a second look at our existing processes
August 29, 2017

Workfront helped us take a second look at our existing processes

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

  • Setting up reminders of deadlines
  • Creating bulk tasks, recurring tasks or the ability to copy tasks helps to reduce time for management
  • The customization allowed, as well as Work front's continued discussion with customers continuously improves the site.
  • Further customizations, such as not only limiting the amount of notification emails but being able to customize the content of the notification emails when they're sent out.
  • Adding inventory or intake forms, so users can input and track different data within Work front as they receive requests
  • Recent surveys on customer satisfaction have greatly increased.
  • Employee morale increased and turnover decreased now that employees can see and better manage their workload.
It is perfect to receive requests, communicate progress or status as well as questions with clients, but it's also great at tracking those projects in real time as they are completed and receive approvals as well as directive from supervisors.

It's not great at more data tracking information, and there are a great number of smaller improvements that still could be made such as setting up a bulk precedent chain for daily reoccurring tasks.

Adobe Workfront Feature Ratings

Task Management
8
Resource Management
5
Scheduling
8
Workflow Automation
8
Team Collaboration
10
Support for Agile Methodology
9
Support for Waterfall Methodology
4
Document Management
6
Email integration
6
Mobile Access
2
Timesheet Tracking
2
Change request and Case Management
9
Budget and Expense Management
6
Project & financial reporting
7