(Mostly) success story
September 14, 2017

(Mostly) success story

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

  • Provide transparency on work being done.
  • Encourage communications in development teams.
  • Documenting past decisions.
  • Adding community Q&A is really helpful, because most of us go though the same issues or questions.
  • Reporting. Most reports are configured by trial and error, details on fields would be appreciated.
  • Popup-like function so when a user is blocked, they are given tips on why they could be blocked. Less intervention by admin.
  • Workfront is intimidating to new users, there could be an easier way for them to adopt the product.
  • Efficiency: more adapatable to change.
  • Efficiency: standard product development process.
  • Efficiency: provide value over cost-time-quality constraints.
Project Insight: straight project planner, no collaboration
Rally: too expensive for what we needed
JIRA: too many modules to integrate
Daptiv & Innotas: more of a portfolio management tool than a program/project, and more expensive

Workfront was the only one that checked all the requirements, plus ease of use from a user point of view.
Well suited:
- When many cross functional teams are working together
- When different methodologies (agile, waterfall, other) are mixed together. The product is really flexible.
- When people are really used to a work management product
Less appropriate:
- When the product being developed is already technically complicated, adoption is slower
- When people aren't really used to being monitored
- When there is no project management culture

Adobe Workfront Feature Ratings

Task Management
9
Resource Management
5
Gantt Charts
7
Scheduling
5
Workflow Automation
2
Team Collaboration
9
Support for Agile Methodology
8
Support for Waterfall Methodology
8
Document Management
5
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
7
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated