Skip to main content
TrustRadius
Wrike

Wrike

Overview

What is Wrike?

Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed…

Read more
Recent Reviews

Like Wrike 👍

9 out of 10
March 13, 2024
Incentivized
We use it to organize our marketing projects and give project managers visibility into what we need. Then, we all have a centralized …
Continue reading

My Wrike Experience

8 out of 10
March 09, 2024
Incentivized
Project managing the success and timely launch of integrated digital programs. We have a team of 30 using the tool to track these programs.
Continue reading

An Essential Staple!

8 out of 10
February 27, 2024
Wrike is a staple tool in my team. We use it every moment of the day to keep track of all our deliverables. It is how we keep the team in …
Continue reading

Excellent Collaboration Tool

10 out of 10
February 05, 2024
Wrike is used across our whole organization. It allows us to have a single platform that centralizes and streamlines not just projects, …
Continue reading

We are still trying, but…

2 out of 10
January 02, 2024
We are trying to manage time, resources, and projects from collaboration, and process automation to team and project profitability …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Team Collaboration (655)
    8.6
    86%
  • Task Management (656)
    8.5
    85%
  • Scheduling (572)
    7.8
    78%
  • Workflow Automation (555)
    7.7
    77%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

2 videos

Wrike Drives Accountability When Working With Cross-Functional Teams: Product Review
02:54
Wrike Review: Works Well For Introduction Into Task Management, But May Be Outgrown
02:33
Return to navigation

Pricing

View all pricing

Wrike Free

$0

Cloud
per month per user

Wrike Team

$9.8

Cloud
per month per user

Wrike Business

$24.8

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.wrike.com/price

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9.80 per month per user
Return to navigation

Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.8
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.8
Avg 7.4
Return to navigation

Product Details

What is Wrike?

Wrike is an enterprise-grade collaborative work management platform designed to help companies do their best work. The vendor boasts thousands of brands use Wrike to scale their output, boost visibility, and increase results. Wrike is designed to help users create a structure that helps accelerate business impact, and lets teams focus on the right work. With tailored solutions for marketing and creative teams, project management teams, product teams, service delivery teams, and more, Wrike states their goal is to define the next generation of work management worldwide.

Security: Wrike is ISO/IEC 27001 certified and has data centers in the US and EU. Data is encrypted both at rest and when in transit. Wrike offers flexible data access control setup by allowing admins to control Access Roles. Wrike’s data backup provides near real-time database replication to ensure data is backed up and available on dispersed servers.

Collaboration: Brings the enterprise together, regardless of where people are in Wrike’s collaboration space. Break down silos with built-in communication and editing tools that foster teamwork and productivity while reducing risks. Wrike offers hundreds of integrations to make work easier.

Visibility: visualizations of team and project portfolio performance to facilitate faster and smarter data-driven decisions. Reports and dashboards bring transparency into project expectations for stakeholders.

Wrike Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

Wrike Screenshots

Screenshot of Resource ManagementScreenshot of Wrike TemplatesScreenshot of Team WorkloadScreenshot of Wrike ReportsScreenshot of Wrike apps & integrationsScreenshot of Wrike Gantt ChartScreenshot of Wrike CalendarsScreenshot of Custom Workflow ManagementScreenshot of Wrike Boards

Wrike Videos

Wrike for Marketers: An End-to-End Solution for Marketers & Creatives
How a common working day in Wrike for a manager could look like and how to improve team efficiency.
Freedom from Work: Wrike for Creatives
Spaces, projects, folders, and tasks: These are the Wrike building blocks.
Wrike for services delivery teams
Hear what Wrike customers have to say

Wrike Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, French, German, Italian, Spanish, Japanese, Russian, Portuguese (Brazil)

Frequently Asked Questions

Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.

Wrike starts at $9.8.

Basecamp, Brightpod, and ProofHub are common alternatives for Wrike.

Reviewers rate Team Collaboration highest, with a score of 8.6.

The most common users of Wrike are from Mid-sized Companies (51-1,000 employees).

Wrike Customer Size Distribution

Consumers5%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)45%
Enterprises (more than 500 employees)30%
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(1355)

Attribute Ratings

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
Mark Ferrer, CUA, UXC | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Project and task management, we use Wrike to connect stakeholders, requestors and creators. We also use it recieve different project request through an intranet page.
  • Project request
  • Time management
  • Reporting
  • Project tracking
  • User interface, can be cleaner
  • cleaner and more intuitive URL
  • Project codenames thru query string eg. EM-2042
  • User centered dashboard, e.g. highlighting projects that are overdue etc.
If a team has at least 8 members with fast paced tasks/projects. Wrike can organize them by providing project tracking for each member and report to the manager as well. Managers can also do a single click follow up. or (bump up) task.

It is less appropriate to use for regular and recurring tasks, however, it is good to have a feature having this, for example, bi monthly newsletters every 1st and 15th. Wrike would notify stakeholders to provide materials, while creators will be provided a preview.
Project Management (13)
53.846153846153854%
5.4
Task Management
100%
10.0
Resource Management
10%
1.0
Gantt Charts
80%
8.0
Scheduling
100%
10.0
Workflow Automation
100%
10.0
Team Collaboration
100%
10.0
Support for Agile Methodology
70%
7.0
Support for Waterfall Methodology
80%
8.0
Document Management
20%
2.0
Email integration
10%
1.0
Mobile Access
10%
1.0
Timesheet Tracking
20%
2.0
Budget and Expense Management
N/A
N/A
Professional Services Automation (1)
N/A
N/A
Integration with accounting software
N/A
N/A
  • Positive: We have more projects and time is budgeted, however heavy involvement is required for the manager to distribute tasks.
  • Positive: Project will never be burried on emails, however, this can still happen. Can we have alarm clock that alarms a few days before the project is due?
  • We can classify a project then, a prepared working time is assigned to each classification. For example, web page is due Dec 01, alarm will trigger at Nov 30 since web pages have a 3 day working period.
  • Negative: too much visibility that employees become too lean on tasks, with high probability of burn out.
Well, Wrike is our team standard. However, the only problem are some contributors (guests) cannot collaborate. Smartsheet might be another choice for us, since Wrike is more expensive and requires all collaborators to get accounts.

The only thing why I personally, would recommend and hang on to Wrike is because we have been using this for a few years now, and If I would recommend, I will choose the one with less steeper learning curve. Wrike also feels more a bit for marketing teams compared to Trello and Jira.
I participated on the creation of request forms that I work on, it is a bit easy but the problem is that other creators put a lot of field on the forms that it is cumbersome for the requestors to fill them out. I also participated in the creation of an intranet page promoting request forms made in wrike.
  • Implemented in-house
No
Change management was a minor issue with the implementation
From a chaotic tasks from emails, some of the team members are hesitant at first to adapt to this new product management, this is also due to the requestors are hesitant too and Wrike does not have that human interaction element that MS teams and emails create. However it took a while to implement it seriously, it is also a matter of the requestors and the leaders to promote and make sure that Wrike is our standard way of tracking and receiving tasks.
  • Hesitation by requestors
  • Rejection and hesitation of the teams
  • Learning curve
  • Invisibility of what is happening to Wrike in the process
  • Leadership have to really work on pushing Wrike especially on their own project
40
Marketing, Content and Advertising, team of email creators using eloqua, writers who writes for web and graphic designers who design graphics, 3d, animation, video production and interaction design. We also have events management, project management, product development teams and UX designers and researchers. However, some web developers are also using Wrike along with Smartsheet and Jira.
30
Just basic project management, company is running using Agile or hybrid version of agile and waterfall. Among us, people using Wrike are from project managers which oversees projects/tasks and the team divisions e.g. graphics, 3d, motion, web, ux, content, writing, web authoring and others.
Also we have department stakeholders which in Wrike profile, they are the requestors.
  • Project management
  • RACI Matrix/Collaboration
  • Project Request
  • Project update
  • Project request menu which contains different services our inhouse team can offer.
  • Creating of agile based project steps that revolutionizes collaboration and output quality
  • Project chat
  • Project/task alarm
  • Project assistant
  • Things to do today
I am not a part of the purchasing. however, last time we planned to opt out due to Wrike being expensive and not able to provide us convinient and rational ways to included guest to participate through collaboration. We were tasks to vote to continue Wrike. we were in a brainstorming evaluating candidates for a new project management platform.
Yes
Smart sheet, we want to replace Wrike before due to its requirement of having a guest to have an account to collaborate, which is a seat and will incur charges, this guest is just a one-off requestor. During that time, we have so much users yet, Wrike was unable to create a solution for us. That is why we looked at Smartsheet. now a few writers are on-board on Smartsheet.
  • Ease of Use
I did not decide on using Wrike, however, during our selection process, I would not choose Wrike, before we had Wrike, we were using Jira, we were looking for how Jira structured its nested projects and tasks and how the content is like using ms word which is intuitive for everyone.
Yes, I remember during that time, our boss advocates heavy adherance to Agile, and is development centric. Jira was being utilized by a lot of other vendors and is cheap to create new account, based on what I have heard, 8 years ago. Honestly my first impression of Wrike is that is too wordy. the ui does not hide unecessary content. for example. file attachment section can be hidden, you only need to see those if you really need files, correct? I also want a drag and drop overwrite. Wrike keeps duplicate filenames in one sheet.
  • No Training
No, it was not easy especially if you are coming for an agile-less team. it should be clearly stated that a bit of agile idea is necessary. But since our team is most of the time lean, we just learn things that we need, disregarding some of the features in Wrike which I learned with curiousity.
Yes, since the UI is complex, I am under the impression that filters are super customizable. I was thinking of filters like, task for next week or task for tomorrow. or dynamic setting rather than an exact date filter which is useless for me. I would also like filters such as mentions, and assigned.
No, I don't think so. I think Wrike widget was a product of initial thought and not tested or surveyed what users really need. Wrike does not even have customization about the role, like specialist, manager, director, executive.

If I can suggest, I would like the users start of by creating widgets and configurations. This way, user gets familiarized on what fields are there in one Wrike request.
Some - we have done small customizations to the interface
I was able to do themes, but I would also like to customize list displays white space, I think the project list looks dense and busy. In some of the list on my dashboard, my portrait is repeated multiple times, I do not think that is necessary since it is my dashboard. This is just one example, UI cleanup should be done on all the views and modes.
No - we have not done any custom code
None, I think the filters for the widgets are too limited, most of the times, logical customizations does not yield results which seems odd. For example, I have set the status into one of our customized statuses, let's say, "in progress" and selected myself. I know there are in progress requests that were there, yet I do not see any results from the filters.
No, I never found any issues on Wrike, except on their app which uses chromium. our computers do not have admin rights and blocks other browsers, so Wrike app does not work now. However I do not think this is due to get Wrike premium support. I do not think I will ever need premium support since I think it does not come free.
No
Not me, but another team mate notified that Wrike has been eating a lot more ram than chrome and photoshop, it turns out that Wrike app was not updated, and of course updating has resolved it. I think the support channel used was emails. I too have seen this ram hogging but I never complained, I just used Wrike on browser.
Wrike's ui isnt that intuitive, in terms of our use case, again, the interface is overwhelming, for example, files are being shown all the time using "above the fold" space. I'd put this in the bottom. or just a widened format. similar to emails, typical ux move is to understand where your users came from. and most of the users came from using emails for tasks.
  • file versioning
  • subtask creation
  • status customization
  • date selector
  • file format that requires you to wait especially word and ppt. upon clicking give users option to download it rather than loading it on wrike.
  • dashboard should be segmented, tools arranged on the left. short description of the tool and what benefit it offers, eg. calendar shows a calendar icon. how about an instruction video?
Yes
For me, not good enough, Wrike mobile just deliver messages. I would like to see a Wrike-inspired tasks list for the day, I hope that Wrike would think that it is a project management platform and what they do is not about messages but about tasks reminders. If possible wrike can also host outlook meetings that are linked to the tasks.
This is just average, since I personally think that Wrike is being used in our team not because it is prefered due to its unique features, It is implemented due to it being required by the leadership.
Indeed Wrike is versatile and scalable. but this aren't really something that convinces the leadership to continue subscription, it is about the pricing, stability, accessibility and most of its basic features.
Wrike is very much accessible, on mobile, on work computer or personal laptop, Wrike can be opened with ease. I do not think I encouter severe errors, or maintenance period notifications. The only issue regarding access that I have is using the Wrike app of our enterprise laptop, since we are not allowed to update software, Wrike app is outdated and not working due to our IT blocks updates.
Wrike tasks loads fine, but I hate clicking files and wait for a bit of time since it is powerpoint or word, Wrike assumes I want to open those on Wrike. My suggestion is to link it to office 365 so we do not need Wrike based decoder for PPTX and DOCX
Yes
No it did not went smoothly, I found out that the wrike app is just using chromium tech.
I also found wrike app sometimes to hog ram which is sometimes higher than photoshop or illustrator, turning off some tabs does not solve it. You have to refresh wrike app by closing it and reopening.
I have been using an enterprise computer with limited rights of access, therefore, wrike app was blocked due to it using an old version of chrome. This will be simply resolved by upgrading wrike app, correct, I just mentioned that we were not allowed to upgrade the wrike app without IT intervention, which is a hassle. I am now just using the browser version which is to me, more stable and better when it comes to opening attached ms office documents.
  • Cool colors, better usability due to more prominent buttons
  • More user friendly interface, but still wordy
  • I would have thought about making the text 'formatable' like ms outlook since on our end, it replaced outlook in tracking projects.
  • Well, I have said on the prior prompt, ability to format the text similar to outlook
  • support files such as .ai, psd
  • faster loading of ms office files
  • Ability to make filters better to create a more sensible dashboard, and yes, did I say the filtering needed to be improved.
No
No
May 26, 2023

Wrike review

Nuha Abdi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
To record learner information set target for learners and staff, it ticket support, safeguarding reporting tickets, allocate tasks to team members, learner assessments and various other elements. Past few months manager have been allocating tasks and objectives for us to meet using the platform and I have been submitting it request for department
  • Managing and store information
  • Highlight keys information
  • Updates are regular
  • The platform can be more improve display or layout
I have been using Wrike to complete task assigned by managers. This helps me keep everybody in the team informed by easily attaching their name to the task. It’s also helpful in terms of highlighting when each comment was made by pointing out the date and the time sometimes when spelling errors occurs, you are able to amend the previous comment attached or add further information when required, another reason I’ve been using Wrike recently was to keep all the team members informed of particular learning needs so I’m able to update the comments and made using the same platform and it’s accessible to everybody in the team to review
Project Management (13)
46.153846153846146%
4.6
Task Management
20%
2.0
Resource Management
30%
3.0
Gantt Charts
30%
3.0
Scheduling
90%
9.0
Workflow Automation
80%
8.0
Team Collaboration
90%
9.0
Support for Agile Methodology
20%
2.0
Support for Waterfall Methodology
30%
3.0
Document Management
100%
10.0
Email integration
40%
4.0
Mobile Access
20%
2.0
Timesheet Tracking
20%
2.0
Budget and Expense Management
30%
3.0
Professional Services Automation (2)
30%
3.0
Project & financial reporting
30%
3.0
Integration with accounting software
30%
3.0
  • a
N/A
  • Implemented in-house
Change management was a small part of the implementation and was well-handled
  • N/a
50
All areas of the business
50
all team members
  • report safeguarding
  • updating team members
  • IT requests
  • not sure
  • not sure
its one of the main platforms at the company
No
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
I wouldn't change anything
  • No Training
not used for training
configurability is great so far no issues
no recommendations
No - there is no facility to customize the interface
N/A
No support required
No
No
This is a great and easy service to use I find the help section quite useful and informative
Very user friendly
  • simple and use to use
  • nice layout and display
  • easy to navigate
  • Not sure
Very much reliable in terms of usage and information storage
always available
great peformance
not sure
  • N/a
N/A
  • N/A
N/A
None
none
dont communicate with vendors
not sure
not sure
No communication with vendors
company purchase
none
No
  • no recent upgrades
  • not sure
No
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use it predominantly for rapid communications with colleagues who are in the design function. I use it to ask them to carry out tasks that need to be completed, namely the creation of documents, PDF files, websites, newsletters and other visual content. I think that it streamlines a lot of tasks, which I find very useful.
  • Streamlines tasks
  • Immediate communications with the right people (departments) in the company
  • Allows easy collaboration
  • Updates could be more frequent
  • It could be more visual -- at the moment it's very content heavy
  • Notifications could be more elegant
I think it's superb when it comes to passing tasks over to the right departments in the company. In terms of the work I do, it helps me liaise and communicate with the design team, who I need to work with closely. Also, my company operates in numerous territories and countries, so it is very handy.
Project Management (13)
66.92307692307692%
6.7
Task Management
80%
8.0
Resource Management
70%
7.0
Gantt Charts
60%
6.0
Scheduling
70%
7.0
Workflow Automation
60%
6.0
Team Collaboration
60%
6.0
Support for Agile Methodology
70%
7.0
Support for Waterfall Methodology
70%
7.0
Document Management
60%
6.0
Email integration
70%
7.0
Mobile Access
60%
6.0
Timesheet Tracking
70%
7.0
Budget and Expense Management
70%
7.0
Professional Services Automation (2)
75%
7.5
Project & financial reporting
80%
8.0
Integration with accounting software
70%
7.0
  • It has increased productivity by 23%
  • It is 25% cheaper than our previous solution
  • It has a 94% approval rating throughout the company
Wrike a superior product in nearly every way. While Scoro is fairly simple to use and relatively straightforward to navigate, Wrike is a lot more convenient, engaging and intuitive. I would likely choose Wrike over any other similar product -- it does exactly what you want it to do, and then some.
Slack, Profit Life&Pension, Osprey Approach
Clearly define your goals. What are you hoping to achieve with this tool? How will you measure success? Having a clear understanding of your goals will help ensure a successful implementation. Get buy-in from stakeholders. This will help ensure that everyone is on board with the tool and willing to use it. Develop a training plan. Start small. Don't try to implement Wrike across your entire organisation all at once. Start with a small team or project and gradually expand from there. Customise to fit your needs. Wrike is a highly customisable tool, so take the time to customise it to fit your specific needs and workflows.
  • Implemented in-house
No
Change management was a small part of the implementation and was well-handled
Communicate the benefits of Wrike. When implementing Wrike, it's important to communicate the benefits of the tool to your team members. This includes highlighting how the tool will make their work easier, improve communication, and streamline processes. Involve key stakeholders early on. This helps to ensure that they are invested in the success of the tool and can provide valuable feedback. Develop a change management plan. This outlines the steps involved in the implementation process and how to address any issues or concerns that arise.
  • Resistance to change
  • Integration with existing tools
  • Customisation and configuration
500
Wrike offers a centralised platform for team collaboration, task management, and project tracking, which can enhance productivity and efficiency. In marketing, Wrike is used for campaign management, content creation, and social media planning. In HR, it assists in onboarding, training, and performance evaluation. In IT, Wrike it helps with task prioritisation, issue tracking, and software development.
40
Wrike is known for its user-friendly interface, making it easy for teams to navigate and use. With a simple drag-and-drop feature, tasks can be easily assigned and prioritised. The platform also provides a clean and organised dashboard, which enables users to view their tasks, schedules, and deadlines at a glance.In addition, Wrike allows for real-time updates, ensuring that team members are always up-to-date with any changes made to tasks or projects. Collaborating on tasks is seamless, with the ability to add comments, attachments, and create custom workflows.Wrike's mobile app is also user-friendly, allowing team members to access the platform on-the-go. Overall, Wrike's intuitive design and flexibility make it an easy-to-use and update platform for any team.
  • Collaboration between marketing and design
  • Helping sales to integrate with marketing
  • Project deadline alignment
  • Cheaper than I expected
  • Easy to onboard
  • Numerous ways to navigate
  • Streamlined project management
  • Enhanced team collaboration
  • Versatility
Wrike is a great project management tool for businesses of all sizes. It offers a user-friendly interface, making it easy for teams to navigate and use. The platform provides a centralised location for collaboration, allowing team members to work together seamlessly, share information, and communicate efficiently.With its range of features, including task assignments, calendars, and Gantt charts, Wrike can help to streamline project management, enabling businesses to prioritise tasks, set deadlines, and track progress effectively. Additionally, Wrike's versatility makes it suitable for various departments and industries, including marketing, HR, and IT.Overall, Wrike can help businesses improve collaboration, increase efficiency, and streamline project management, making it an excellent tool for any organisation looking to enhance productivity and achieve their business goals.
Yes
ClickUp was the previous solution. While the company liked it, we felt that we could get better service and support from Wrike. Also, ClickUp's solution now feels quite weak in comparison. Wrike is clearly the superior product.
  • Cloud Solutions
  • Scalability
The solution is both well prices and comprehensive. It does everything you would want it to do.
I wouldn't change anything. I would retain the solution.
  • Online Training
  • In-Person Training
  • No Training
patient, taking the time to explain the platform's features thoroughly. They provided clear instructions, answering all my questions and ensuring that I felt confident in using the tool.Their approach was highly organised, and they made sure to cover all the essential aspects of Wrike, including task management, collaboration, and project tracking. They also provided valuable insights on how to customise Wrike to meet our team's specific needs.Overall, their training style was highly effective, and I came away from the session with a thorough understanding of how to use Wrike. Thanks to their guidance, I am now able to use the platform with ease, and I would highly recommend them as a trainer to anyone looking to learn Wrike.
The online training for Wrike was of exceptional quality. The training was well-structured and covered all the essential features of the platform in a clear and concise manner. The trainer was knowledgeable, patient, and provided detailed explanations of how to use each feature. The online training was interactive, with the trainer demonstrating how to use Wrike and then allowing me to practice the skills on my own. The training materials, including videos and user guides, were also helpful and easy to understand. Overall, the quality of the online training was excellent, and it enabled me to quickly learn how to use Wrike effectively. Thanks to the training, I am now able to use the platform to manage projects efficiently and collaborate effectively with my team.
Wrike is an incredibly intuitive project management tool, making it easy to learn and use for people of all skill levels. Its user-friendly interface, comprehensive documentation, and intuitive design make it easy for users to get up and running in no time. One of the standout features of Wrike is its customisable dashboard. Users can easily add, remove, and rearrange widgets to fit their specific needs and preferences, creating a personalised dashboard that's easy to navigate and provides quick access to the most important information. The drag-and-drop interface makes it easy to create and modify tasks, assign them to team members, and track progress. The system also provides real-time updates, ensuring that all team members are on the same page and up-to-date on project status.Overall, Wrike's ease of use and intuitive design make it a great choice for businesses of all sizes and industries. Whether you're a seasoned project manager or a first-time user, Wrike's intuitive interface and comprehensive documentation make it easy to learn and use right out of the gate.
Wrike's configurability is extensive, which is one of its strengths. The tool offers a wide range of customisation options, from creating custom workflows and dashboards to setting up custom fields and templates. This allows users to tailor the tool to their specific needs and workflows, which can improve efficiency and productivity. However, with this level of configurability comes some complexity. Setting up and configuring Wrike can be time-consuming and require technical expertise, particularly for more advanced features. This can be a challenge for smaller organisations or teams with limited resources. Overall, the level of configurability offered by Wrike is generally considered to be appropriate for a project management tool. While there may be a learning curve involved in setting up and configuring the tool, the flexibility and customisation options can ultimately lead to improved productivity and project outcomes.
Start small. It's tempting to try and configure every feature and option in Wrike right from the start, but this can lead to overwhelm and confusion. Instead, start with the basics and gradually add more advanced features as your team becomes comfortable with the tool. Use templates. Wrike offers a variety of templates for workflows, tasks, and projects. Take advantage of these templates to save time and ensure consistency across projects. Customise fields. Wrike allows you to create custom fields to capture specific data and information. Take advantage of this feature to tailor Wrike to your organization's specific needs.
No - we have not done any customization to the interface
No - we have not done any custom code
n/a
Wrike's support function is of exceptional quality. The platform provides a range of resources, including a comprehensive knowledge base, user guides, and video tutorials, to help users quickly and easily find answers to their questions.In addition, Wrike's support team is highly responsive and knowledgeable, providing quick and effective solutions to any issues that may arise. The support team can be reached via email or live chat, and they are always willing to go the extra mile to ensure that users are satisfied.Wrike's support team also offers regular webinars and training sessions, enabling users to stay up-to-date with the latest features and best practices. Overall, Wrike's support function is a major strength of the platform, providing users with the assistance they need to use the tool effectively and maximise their productivity.
I did not find the need to purchase Wrike's premium support function because the standard support provided by the platform was excellent. Wrike's support team is highly responsive and knowledgeable, providing quick and effective solutions to any issues that may arise. Moreover, the platform provides a range of resources, including a comprehensive knowledge base, user guides, and video tutorials, to help users quickly and easily find answers to their questions. The regular webinars and training sessions offered by Wrike also helped me to stay up-to-date with the latest features and best practices. Overall, Wrike's standard support function is robust and provides all the assistance needed to use the tool effectively. Therefore, I did not feel the need to purchase the premium support function.
No
The support team responded quickly and provided a clear and detailed explanation of how to navigate the platform. This was after I encountered some early teething problems. They offered to walk me through the steps while sharing their screen to ensure that I understood the process.The support team member was patient, professional, and friendly throughout the conversation, making me feel comfortable and confident in navigating the platform.
Wrike has a high level of usability, with an intuitive interface and a range of features designed to support productivity and collaboration. The tool offers a variety of customisation options to support different workflows and is accessible on a variety of devices, including desktops, mobile devices, and tablets. Additionally, Wrike offers extensive training and support resources to help users get the most out of the tool, including online training courses, user guides, and a support team that is available 24/7.
  • Customizable dashboards
  • Real-time collaboration
  • Task automation
  • n/a
  • n/a
  • n/a
Yes, but I don't use it
Wrike is an incredibly reliable project management tool. I would say the platform is known for its stability and uptime, with very few reported outages or performance issues. Tasks, schedules, and deadlines are always up-to-date, with real-time updates ensuring that team members are always on the same page. Additionally, Wrike provides secure access to data, ensuring that sensitive information is protected.Wrike's support team is also highly responsive, providing quick resolutions to any issues that may arise. Overall, Wrike's reliability is a major strength of the platform, making it a trusted tool for businesses of all sizes.
Wrike is an incredibly reliable project management tool that rarely experiences downtime or crashes. The platform's stability and uptime are impressive, allowing teams to work on their projects without interruption.Tasks, schedules, and deadlines are updated in real-time, ensuring that team members are always up-to-date with any changes. Moreover, Wrike provides a secure environment for data storage, protecting sensitive information from unauthorised access. In the rare event that an issue does occur, Wrike's support team is highly responsive, providing quick solutions to resolve the problem. Overall, Wrike's reliability is a significant strength, making it a trusted tool for businesses that require a stable and dependable platform for their project management needs.
Wrike offers great performance as a project management tool. The platform is designed to be fast and responsive, allowing teams to work efficiently and complete their projects on time. The platform's user interface is intuitive and easy to use, enabling team members to navigate and manage their tasks with ease. Additionally, Wrike integrates with other tools such as Microsoft Teams and Salesforce, making it a versatile platform that can be customised to meet the unique needs of any team. Overall, Wrike's performance is excellent.
Integrating Wrike with other products is a breeze, and I would highly recommend it to anyone looking for a seamless workflow. Wrike has a variety of integration options available, including integrations with commonly used tools such as Slack, Dropbox, and Google Drive, to name a few. I found the process of integrating Wrike with other products to be straightforward and intuitive. Wrike's integration partners provide easy-to-follow guides, and the support team is available to assist with any issues that may arise.The ability to integrate Wrike with other products has greatly streamlined my workflow and increased my productivity. Tasks that would have previously required manual entry or switching between multiple platforms can now be completed seamlessly, with information flowing automatically between systems.Overall, I highly recommend Wrike for its ease of integration with other products. The ability to automate tasks and workflows through integration has greatly improved my productivity and helped me to stay organised and on top of my work.
  • Slack
  • Dropbox
  • Google Drive
Integrating Wrike with other products is effortless and intuitive, making it easy to streamline workflows and increase productivity.
  • n/a
  • n/a
  • n/a
n/a
  • File import/export
  • Javascript widgets
  • AppExchange or similar marketplace
n/a
If you are looking to integrate Wrike with other products, my advice would be to take the time to carefully consider your needs and objectives. Look for integrations that will help you automate tasks and streamline workflows, making your work more efficient and effective. Before starting the integration process, make sure to review the documentation and support provided by Wrike and its integration partners. This will help you understand the capabilities and limitations of each integration, and ensure that you are setting up the integration correctly. It's also a good idea to start small and test the integration with a few tasks before scaling up. This will allow you to identify and address any issues or challenges before fully implementing the integration across your entire workflow. Finally, don't hesitate to reach out to Wrike's support team if you have any questions or need assistance with the integration process. They are knowledgeable and responsive, and can help you troubleshoot any issues or optimise your integration for maximum productivity.
Wrike's sales team is responsive, professional, and willing to help. The team is knowledgeable about the platform's features and capabilities and takes the time to understand the specific needs of their clients. Additionally, I would like to praise Wrike's sales team for their ability to provide customised solutions and work closely with clients to ensure they get the most out of the platform. Whether it's helping users to identify the best pricing plan for their needs or providing training and support during the onboarding process, Wrike's sales team is committed to providing excellent customer service. Overall, Wrike's sales team is approachable, helpful, and knowledgeable, making the process of selecting and implementing the platform a smooth and positive experience for users.
Whether it's providing training and support during the onboarding process or helping users to troubleshoot issues and optimise their workflows, Wrike's sales team is dedicated to ensuring clients get the most out of the platform. I have had very positive experiences working with Wrike's sales team after the sale, largely due to the responsiveness, knowledge, and commitment to customer service.
The professional services team is known by my entire team for its responsiveness, flexibility, and willingness to work closely with clients to understand their unique needs and provide customised solutions. The team is highly knowledgeable about the platform's features and capabilities and is able to provide guidance and support to users at every stage of the implementation process. Wrike's professional services are highly rated by everyone I've interacted with, with many noting the value that they provide in helping to maximise the benefits of the platform.
There was a lot of flexibility and willingness on behalf of Wrike to work with us to find mutually agreeable terms. The sales team is responsive and transparent, providing clear and detailed information about pricing, packages, and features. Wrike offers a variety of pricing and package options to fit different budgets and needs, and that the company is willing to work with clients to customise packages to meet specific requirements.
Wrike offers a variety of pricing plans, including a free basic plan, professional, business, and enterprise plans, each with different levels of functionality and features. This means businesses of all sizes can choose a plan that fits their specific needs and budget. Wrike's pricing structure is transparent, with no hidden fees or surprises. The company offers clear and detailed pricing information on their website, making it easy for businesses to understand the costs associated with each plan.Wrike also offers flexible contract options, including monthly and annual plans. This allows businesses to choose the contract length that best fits their needs and budget, and to make adjustments as their needs change.
Clearly define your needs and requirements before engaging with the sales team. This will help you ask targeted questions and ensure you get the information you need. Be open and honest about your budget and timeline. This will help the sales team provide you with the most appropriate pricing and implementation options. Ask for a demo of the platform to see how it works in action. This will help you get a better sense of the features and functionality and determine if Wrike is the right fit for your organisation.
No
  • New and improved features
  • Enhanced performance and stability
  • Improved security and compliance features
  • Better integration with other tools and systems
  • Improved reporting and analytics
  • Enhanced automation and collaboration features
No
No
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our marketing department uses Wrike--globally. Manages our process and tasks.
  • Organizes projects
  • Shares deadlines with team members
  • Get feedback and approvals easily...even guest reviewers
  • Archive projects
  • Structure of how the projects connect
  • Calendar/reporting is difficult
  • Working globally and different languages
Wrike is very well suited for small teams, but harder for large teams to use.
Project Management (13)
60%
6.0
Task Management
80%
8.0
Resource Management
60%
6.0
Gantt Charts
70%
7.0
Scheduling
100%
10.0
Workflow Automation
90%
9.0
Team Collaboration
80%
8.0
Support for Agile Methodology
50%
5.0
Support for Waterfall Methodology
N/A
N/A
Document Management
80%
8.0
Email integration
90%
9.0
Mobile Access
80%
8.0
Timesheet Tracking
N/A
N/A
Budget and Expense Management
N/A
N/A
Professional Services Automation (1)
N/A
N/A
Integration with accounting software
N/A
N/A
  • Allowed our team to better plan
  • Allows team to meet deadlines
  • Sometimes do not have enough discussion
Better to collaborate with a large group that has complex processes.
  • Implemented in-house
No
Change management was a major issue with the implementation
  • Getting people to use it
100
Marketing and comm
3
Production managers
  • Content mgmt
  • Design production
  • Approvals
  • Social media content calendar
  • Client approvals
No
  • Product Usability
Needed to meet our needs
Would not
  • Online Training
  • In-Person Training
  • No Training
Na
It was difficult to follow the training as it was not a real time demo. i really do not remember it that well. I did a lot of learning through using it and had to help other users also. They still make a lot of errors in following the process,layering and setting for approval. NA
No
We have done minimal
NA
No - we have not done any customization to the interface
No - we have not done any custom code
No
I have not used it a lot.
No, not involved
No
NA
Some things that are not intuitive
  • Marking task complete
  • Editing files
  • Providing feedback
  • Layering docs
  • Finding things
Yes, but I don't use it
We have scaled from 20 users to 150
Although it is reliable but it there are times it acts very wonky.
Pages sometimes load slowly or do not refresh.
  • Hootsuite
  • File import/export
Doc editor
Na
I do not really deal with them
Na
Na
Na
Na
No
  • Doc editor
  • Na
No
July 13, 2021

Wrike Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use Wrike as a way to manage our ongoing projects across the organization.
  • Daily email reminders
  • Easy to use & learn
  • Dashboard views are great for tracking
  • Affordable compared to other products
  • Minimum of 5 licenses must be purchased
  • Priced per user (there is a discount for higher volume)
  • Gantt Chart doen't export task list only barchart
Great for project task tracking and setting deadlines. We are an architect firm so it's great to be able to have the Gantt chart access.
  • Gannt Chart
Project Management (13)
41.53846153846154%
4.2
Task Management
100%
10.0
Resource Management
N/A
N/A
Gantt Charts
100%
10.0
Scheduling
100%
10.0
Workflow Automation
N/A
N/A
Team Collaboration
100%
10.0
Support for Agile Methodology
N/A
N/A
Support for Waterfall Methodology
N/A
N/A
Document Management
70%
7.0
Email integration
70%
7.0
Mobile Access
N/A
N/A
Timesheet Tracking
N/A
N/A
Budget and Expense Management
N/A
N/A
Professional Services Automation (2)
N/A
N/A
Project & financial reporting
N/A
N/A
Integration with accounting software
N/A
N/A
  • Wrike allows us to stay on track to complete projects so we can continue to add business.
Wrike was easier to use and had features that we thought BQE Core had but did not such as the daily email notifications of assigned tasks
4
1
Wrike requires minimal support on an on-going basis. We have one person in house that makes sure the software is up to date on the computers and maintains our wrike account.
  • Scheduling
  • Project Status
  • Task Management
  • N/A
  • Time tracking if we ever decide to increase the plan we are currently using
We use wrike on a daily basis in-house and it has been great for project management.
Yes
Wrike replaced BQE Core. Core is a powerful program that has many features that are similar to Wrike but key ones we thought were available in Core were not. One of the main features was daily email notifications of assigned tasks. We were looking for a project management software that we could assign tasks to individual users to make sure everyone knew what needed to be done. Wrike has this feature and others that go along with it, such as tagging someone, that allow users to be reminded instantaneously of assigned tasks as well as give them a daily email of what they should currently be working on.
  • Price
  • Product Features
  • Product Usability
It was a combination of all of the selected factors that impacted the decision. We wanted a program that had the features we needed at an affordable price without a large learning curve.
N/A
  • Implemented in-house
No
Change management was minimal
  • N/A
Wrike was easy to implement with no issues
  • no training
Wrike does not need separate training though I believe it is offered
The level of configurability depends on the plan chosen. We are on the Professional plan so we have the least amount of options.
N/A
No - we have not done any customization to the interface
No - we have not done any custom code
N/A
They've only had 1 server issue since we started and made sure to tackle it as quickly as possible. They have a read-only version of all accounts so while you can't update or add tasks you can still see what needs to get done which was handy during the server issue time.
As far as we are aware there is no premium support option, all plans get the same support level.
No
We haven't had to put in an actual issue ticket yet because Wrike's online resources tend to have the answers we need. We do get emails from our account manager regularly to touch base on if we have any questions or concerns.
Wrike is simple to use and has a lot of great resources for if you do get stuck.
  • Switching between Task Views
  • Project Setup
  • Gantt Chart
  • N/A
Yes, but I don't use it
Based on our experience, Wrike is very scalable. Our only issue is that you have to by seats (licenses) in certain increments. For example, when we started using Wrike we only needed 3 seats but we could not purchase any less than 5 so we were paying for 2 extra seats that weren't being used. We still currently have an extra seat open.
We have only experienced one unplanned outage and it lasted a total of 2 minutes.
We have had no issues with performance
  • Google Calendar
Integrating Google Calendar was easy, we only use it occasionally to add meeting/tasks to our company wide calendar
  • N/A
  • File import/export
Google Calendar
N/A
They were friendly and answered questions quickly
We, thankfully, haven't run into an issues since purchasing Wrike but do get emails from our account manager touching base to make sure everything is running smoothly.
N/A
N/A
Yes
Upgrades are smooth, they give warning well in advance and have the option to download "read only" versions of your data if need be prior to the updates.
  • N/A
  • N/A
Yes
We started out with a free account as a trial period and quickly switched to a paid Professional account to implement the program across the company.
Return to navigation