A special platform for small and medium-sized companies with easy operations.
May 03, 2021

A special platform for small and medium-sized companies with easy operations.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Xero

At the firm we use it to be able to recommend its use to our clients in their day-to-day operations. We take care of being able to review your financial information and integrate it with your Mexican compliance obligations.

An important part of our operation is based on the generation of information from the systems used by the company, so knowing the use of this platform is essential for us.
  • Be completely a cloud-based program.
  • The cost is very affordable for small-sized companies.
  • Ease of integration with other systems or reports outside of your ecosystem.
  • Overall it is a great platform and quite comprehensive for US based users.
  • However, if we focus on multinational companies that want to integrate the information of different companies in several countries within the same solution, we find the need to carry out reports outside the platform to provide the accounting structure and compliance necessary in countries outside the US.
  • The generality is absolutely positive on the type of company suitable for the platform.
  • Having a web-based solution makes it available to users all the time.
  • It is quite intuitive to use and friendly for the most intensive users of information capture or analysis.
Within the range of solutions in which it is compared, which for us would be highly customizable web solutions, we find that this is the best option.

This also includes having flexible hiring plans at reasonable prices for any type of company size.

Additionally, the brand has a general acceptance with our clients so it is easy to recommend it for use.
In our experience it is always available and if it has any maintenance we are notified in advance and they are even imperceptible for our operation.

The flexibility of having access to your information from virtually any device and anywhere is highly valued by us.

We also appreciate the continuous improvement in the functionalities and new options available.
Before using the platform, our operation consisted of capturing the system from the computer at the client's facilities, backing up the information and sending it to our offices to continue processing, even sometimes the shipment was physically by the large file size. All those involved are always in constant communication to know which was the most up-to-date backup. A headache without a doubt.

Now this is completely overcome with the implementation of this platform, and we can carry out several processes simultaneously without fear of compromising the information.
The total implementation process with a new company for an experienced user is even less than a week. In addition to this, training a novice user to use this solution is relatively simple and you can continue to learn how to use it as you go.

This makes it quite attractive to us in the use of various accounting platforms.

Do you think Xero delivers good value for the price?

Yes

Are you happy with Xero's feature set?

Yes

Did Xero live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Xero go as expected?

Yes

Would you buy Xero again?

Yes

It works wonderfully in companies with a regular operation in which several people are users of the information; either from who feeds the information by capturing analysis or auditing users or only the management and direction that interprets the figures for their decision making.

Where it is least suitable is for extremely large companies with particular or very detailed needs.

Xero Feature Ratings

Accounts payable
Not Rated
Accounts receivable
Not Rated
Cash management
Not Rated
Bank reconciliation
9
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
8
Multi-division support
5
Regulations compliance
4
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
6
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
8
Localizations
6
Journals and Reconciliations
9
Enterprise Accounting
8
Configurable Accounting
8
Centralized Rules Framework
7
Standardized Processes
7
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Dashboards
9
Standard reports
9
Custom reports
9
API for custom integration
Not Rated
Plug-ins
10
Role-based user permissions
8
Single sign-on capability
9