More trouble than it's worth
February 29, 2024

More trouble than it's worth

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Yooz

I use Yooz daily as I am the accounts payable clerk and it makes my job longer and more difficult that it was initially by inputting the invoices in manually in cdk through eiv. It doesn't not always catch duplicates, it does not import new vendors from cdk in a timely manner, there is a constant delay when going forward to the next invoice to process. The date will change back to the incorrect one even after it has been changed. Unnecessary invoices are sent for a gm approval causing them to be paid late. Reception date will be showing the current date when processing in Yooz but once imported into cdk it reverts back to an old month causing me to have manually fix each one. It does not save me time and actually causes me to utilize my time inefficiently. If the sole purpose is to keep a copy of the invoice in cdk, then a dsda scanner would easily be the Solution to that. It does not eliminate the use of paper. I still have hard copies that have to be scanned into the program daily. Matter of fact, most invoices are manually scanned in therefore eliminating paper is not possible.
  • it allows you to click some typed items without having to type them yourself
  • features that were once available that made my job easier have since been removed such as exporting invoices over myself instead of instantly once processed.
  • the feature to modify once submitted was removed and now causes extra work to correct an error.
  • the feature to add or edit a vendor has been removed as well
  • slows my work day down

Do you think Yooz delivers good value for the price?

No

Are you happy with Yooz's feature set?

No

Did Yooz live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Yooz go as expected?

I wasn't involved with the implementation phase

Would you buy Yooz again?

No

It takes more time to process invoices than before and causes a lot of wasted time that could be spent on doing actual work as opposed to fighting the system with delays in processing, removed features and constant errors or disruptions to the system.

Yooz Feature Ratings

Automated Accounts Payable Processes
3
Vendor Management
1
Customizable Approval Policies
1
Financial Document Management
1
Duplicate Bill Detection
3
Advanced OCR
4