Zendesk is awesome
October 05, 2023
Zendesk is awesome
Score 9 out of 10
Vetted Review
Verified User
Software Version
Regular
Overall Satisfaction with Zendesk Support Suite
We use zendesk as a way to communicate any internal issues we are having with our IT, HR, etc. it’s really a centralized way for us to have these issues resolved. I use it mostly for any specific requests for computer issues, equipment replacement and HR questions around leave of absence, loans, and more
- Easily request help
- Transparent communication
- Streamline communication
- I can’t think of anything specific
- Definitely makes it easy to manage requests
Do you think Zendesk Suite delivers good value for the price?
Not sure
Are you happy with Zendesk Suite's feature set?
Yes
Did Zendesk Suite live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Zendesk Suite go as expected?
I wasn't involved with the implementation phase
Would you buy Zendesk Suite again?
Yes