Item: TriNet HR Platform
Rating: 1
Author: Verified User

Use Cases and Deployment Scope

Zenefits is being used by all departments to help manage PTO requests and balances. Previously this was done via our payroll software and managers kept track of requests on their own; Zenefits was supposed to provide an easy way to keep requests and balances in one place and ease the burden on managers when it comes to keeping track of employee PTO.

Pros and Cons

Attractive UI
Knows how to do basic math
Useful for tracking PTO
Built-in preferred pronoun functionality

Often won't load sidebar.
Often won't load profiles.
Often won't let me record PTO.
Is generally extremely buggy to the point of uselessness- bugs aren't in minor places, but in places that prevent me from using the core functionality of the product.

Return on Investment

Positive: easier to track and approve PTO requests
Positive: easier to track overall PTO balances
Negative: incredibly frustrating to use when it's not working

Other Software Used

Salesforce.com, Join.me, Rackspace, Microsoft Office 365, Slack

Likelihood to Recommend

Zenefits, when working, is a good product. Aesthetically, it's pleasing; it's relatively user-friendly so I don't have a hard time finding what to click to get to where I need to be; however, even though we're using its most basic features, it's often hardly functional. It does a good job of tracking PTO, the requesting format works well where I get an email and not just a notification in the app so I don't have to keep it open- but it's been seriously buggy for the entire time I've used it, which is coming up on a year at this point. It's extremely frustrating to have a product with so much potential consistently fail to do what it was built to.

Unfortunately disappointing

Overall Satisfaction with Zenefits

Use Cases and Deployment Scope

Pros and Cons

Return on Investment

Other Software Used

Likelihood to Recommend

TriNet HR Platform Feature Ratings