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I don't often rave about vendor's products but I do about Zenefits
November 19, 2020

I don't often rave about vendor's products but I do about Zenefits

Mark Brandstein | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zenefits

It is being used across our company for Payroll, Benefits Administration and HR Admininstration (hiring, compliances, onboarding, etc.). It solves the business problem or need to automate the administration of the above tasks as well as allowing employees to self administer their HR/payroll/benefits needs. This allowed us to manage HR consistently across the company, avoid hiring new FTEs to do this administration, and provide ease of access to information for our employees.
  • Automated the onboarding process of new employees.
  • Ensured that all employees read and sign key legal documents and update on company policies.
  • Seamlessly fit benefits administration into the payroll process.
  • Can support employees from different countries.
  • Can make it easier to administer employee warnings and have employees acknowledge receipt of them.
  • Can perhaps offer more choices for benefits providers.
  • Very positive - no need to hire HR FTEs.
  • Very Positive - Quickly embraced by all employees.
  • Very positive - great visibility into employees status and compliance at any time.
We chose Zenefits over Mass Pay because it was more comprehensive, had a great onboarding support process and had great reviews.
Because we had no issues with employees not embracing the product and finding problems with using it.
Because whenever I needed support through any of their support vehicles, they responded quickly and accurately and didn't slow me down. Very responsive.

Do you think Zenefits delivers good value for the price?

Yes

Are you happy with Zenefits's feature set?

Yes

Did Zenefits live up to sales and marketing promises?

Yes

Did implementation of Zenefits go as expected?

Yes

Would you buy Zenefits again?

Yes

It is well suited for small or larger companies that don't want to spend the money and time on manually administering benefits and payroll. It may be less appropriate for companies that are very small and may not be adding staff that often or prefer to do payroll processing with another company.

Zenefits Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Not Rated
Tracking of all physical assets
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated