Best option for social media management!
June 15, 2020

Best option for social media management!

Sisko Ho | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

In the company that I work for, we use Zoho Social to manage, monitor and schedule our social media posts. Another great feature is the analytical tools that allow me to view our multiple social media pages. Having the capability to manage multiple social media under one platform has saved me a lot of time and resources. To me, this has been the greatest perk of Zoho Social.
  • Overview of social media channel analytics.
  • Scheduling of posts.
  • Manage all messages in one location.
  • Paid options could be cheaper for startups or very small businesses.
  • Option to resize pictures for different social media platforms.
1 - I am the only user of Zoho Social at my company, since the company is small in size I take care of all the marketing aspects here.
  • Saves a lot on time
Zoho Social is being used in our marketing department to manage our multiple social media accounts, this has benefited me by saving time from having to switch to various accounts to see and manage them where now I can log in and see how each account is doing. Another time-saving factor is the scheduling of posts; I now can schedule a week's worth without hassle.

Zoho Social Feature Ratings

Sentiment analysis
8
Broad channel coverage
7
Content planning and scheduling
9
Audience targeting
8
Content optimization
8
Automated routing and prioritization
8
Customer interaction histories
7
Lead generation
5
Content marketing
5
Twitter
6
Facebook
8
LinkedIn
7
Google+
6
Instagram
8
Campaign success analytics
8
Role-based user permissions & privileges
8
Mobile access
Not Rated