I'm definitely not using Zoom to it's full potential
November 18, 2018

I'm definitely not using Zoom to it's full potential

Lisa Walke | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zoom

We have access to the platform at several of our campuses. It assists in planning system-wide meetings, conferences, Regents Meetings etc.

Pros

  • The screen sharing feature is great. It allows us to discuss logistical details without having to be in the same room.
  • Easy access regardless of location. I can log in from my cell phone, desk top or a landline.

Cons

  • I've been using Zoom less than a year and it serves my purposes in its current incarnation. Our biggest challenge is internal hardware, we don't all have cameras at our workstations.
  • Improved collaboration for sure. But from the last page, I can tell my campus isn't using the full functionality of the system. Our main use is the online meeting where we can screen share ideas, etc.
As an event planner it's incredibly helpful to have a live interaction with someone who isn't within a reasonable distance. Visual cues help determine if I'm on the right track with a client and how clients' feelings may differ across the board.

Zoom Workplace Feature Ratings

Cloud PBX ()
Not Rated
Call Management ()
Not Rated
Mobile apps ()
Not Rated
6.5
High quality audio
7
High quality video
6
6.0
Calendar integration
Not Rated
Meeting initiation
6
Record meetings / events
Not Rated
8.0
Desktop sharing
8
Not Rated
Live chat
Not Rated
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Unified Communications Platform and Collaboration ()
Not Rated

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