What users are saying about
6 Ratings
9 Ratings
6 Ratings
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Score 6.9 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

Feature Set Ratings

  • Backlog ranks higher in 1 feature set: Project Management

Project Management

8.9

10000ft

89%
9.4

Backlog

94%
10000ft ranks higher in 10/14 features

Task Management

8.0
80%
2 Ratings
10.0
100%
2 Ratings

Resource Management

10.0
100%
2 Ratings
N/A
0 Ratings

Gantt Charts

10.0
100%
2 Ratings
9.0
90%
2 Ratings

Scheduling

10.0
100%
2 Ratings
9.9
99%
2 Ratings

Workflow Automation

8.0
80%
2 Ratings
N/A
0 Ratings

Team Collaboration

10.0
100%
2 Ratings
9.9
99%
2 Ratings

Support for Agile Methodology

10.0
100%
1 Rating
N/A
0 Ratings

Support for Waterfall Methodology

10.0
100%
1 Rating
7.9
79%
2 Ratings

Document Management

8.0
80%
2 Ratings
9.0
90%
2 Ratings

Email integration

8.0
80%
2 Ratings
9.9
99%
2 Ratings

Mobile Access

8.0
80%
1 Rating
9.9
99%
2 Ratings

Timesheet Tracking

8.0
80%
2 Ratings
N/A
0 Ratings

Change request and Case Management

8.0
80%
2 Ratings
N/A
0 Ratings

Budget and Expense Management

8.0
80%
2 Ratings
N/A
0 Ratings

Professional Services Automation

5.0

10000ft

50%

Backlog

Feature Set Not Supported
N/A
10000ft ranks higher in 3/3 features

Quotes/estimates

6.0
60%
1 Rating
N/A
0 Ratings

Invoicing

2.0
20%
1 Rating
N/A
0 Ratings

Project & financial reporting

7.0
70%
2 Ratings
N/A
0 Ratings

Attribute Ratings

  • 10000ft is rated higher in 1 area: Support Rating
  • Backlog is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.6

10000ft

86%
2 Ratings
9.9

Backlog

99%
2 Ratings

Likelihood to Renew

4.0

10000ft

40%
1 Rating

Backlog

N/A
0 Ratings

Support Rating

10.0

10000ft

100%
2 Ratings
8.0

Backlog

80%
2 Ratings

Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
Anonymous | TrustRadius Reviewer

Backlog

The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.
Carol Aleman | TrustRadius Reviewer

Pros

10000ft

  • Capacity planning/resource planning.
  • Operational forecast and bring it up in a very visual manner.
Nicolas Costa Ossa | TrustRadius Reviewer

Backlog

  • Gantt chart
  • Github support
Sanyam Jain | TrustRadius Reviewer

Cons

10000ft

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
Anonymous | TrustRadius Reviewer

Backlog

  • The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
  • There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.
Carol Aleman | TrustRadius Reviewer

Pricing Details

10000ft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Backlog

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

10000ft

10000ft 4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
Anonymous | TrustRadius Reviewer

Backlog

No score
No answers yet
No answers on this topic

Support Rating

10000ft

10000ft 10.0
Based on 2 answers
They have been super responsive every time we need them. We built ourselves some integrations with other internal systems, and whenever we needed clarification or help to complete said integrations, they were super responsive. They have a very technical background which makes it super easy to work with when you present to them technical challenges regarding integrations or the use of their API.
Nicolas Costa Ossa | TrustRadius Reviewer

Backlog

Backlog 8.0
Based on 2 answers
I would give 9 but one less because of the high price.
Sanyam Jain | TrustRadius Reviewer

Alternatives Considered

10000ft

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
Anonymous | TrustRadius Reviewer

Backlog

Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.
Carol Aleman | TrustRadius Reviewer

Return on Investment

10000ft

  • Accurate forecasting.
  • Source of truth.
Nicolas Costa Ossa | TrustRadius Reviewer

Backlog

  • Software interns get easily used to this tool.
  • One who works in the SDLC gets recognized and it's easy to track rank board.
Sanyam Jain | TrustRadius Reviewer

Screenshots

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