10000ft vs Smartsheet | TrustRadius

What users are saying about

Score 7.5 out of 10

Based on 3 reviews and ratings

Score 8.6 out of 10

Based on 360 reviews and ratings

Feature Rating Comparison

10000ft

Smartsheet

Task Management

Resource Management

Gantt Charts

Scheduling

Workflow Automation

Team Collaboration

Support for Agile Methodology

Support for Waterfall Methodology

Document Management

Email integration

Mobile Access

Timesheet Tracking

Change request and Case Management

Budget and Expense Management

10000ft

Smartsheet

Quotes/estimates

Invoicing

Project & financial reporting

Integration with accounting software

Pros

Capacity planning/resource planning.
Operational forecast and bring it up in a very visual manner.

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Nicolas Costa Ossa

Director of Customer Operations & Account Management

KoombeaInternet, 51-200 employees

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Formulas. While not as robust as Excel, the formulas offered in Smartsheet are quite good.
Team collaboration. Multiple teammates can access and work on the same sheet at once.
Templates. The standard templates meet all my needs, and are a great guide for what Smartsheet is intended for and the problems it is best suited for solving.
Project management. It is great for creating, assigning, monitoring, and tracking tasks and projects.

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Marketing Operations

Impartner SoftwareComputer Software, 51-200 employees

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Cons

It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.

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Verified User

Project Manager in Marketing

Hospitality Company, 10,001+ employees

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It would be helpful when importing an Excel spreadsheet if the format would remain the same; such as the color of the rows and columns.
Sometimes when viewing rows on the mobile app, they don't align properly when scrolling across.
I would like to see more in-depth training videos.

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Sr. Partnership Development & Events

McGraw-Hill EducationE-Learning, 1001-5000 employees

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Likelihood to Renew

10000ft 4.0

Based on 1 answer

I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going

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Verified User

Project Manager in Marketing

Hospitality Company, 10,001+ employees

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Smartsheet 10.0

Based on 21 answers

It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.

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Courtney Barringer

Communications Specialist

Covenant CreekReligious Institutions, 51-200 employees

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Usability

No score

No answers yet

No answers on this topic

Smartsheet 8.6

Based on 13 answers

Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions

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Meghan M. Prentiss

Program Assistant, Epidemiology Planning and Communications Division

Tri-County Health DepartmentProgram Development, 201-500 employees

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Support Rating

10000ft 10.0

Based on 1 answer

They have been super responsive every time we need them. We built ourselves some integrations with other internal systems, and whenever we needed clarification or help to complete said integrations, they were super responsive. They have a very technical background which makes it super easy to work with when you present to them technical challenges regarding integrations or the use of their API.

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Nicolas Costa Ossa

Director of Customer Operations & Account Management

KoombeaInternet, 51-200 employees

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Smartsheet 8.2

Based on 48 answers

Overall, I would say that Smartsheet has provided our organization with the support that it has needed in our over 5 years of using the software. We have not had an issue outside of user management and that was handled within adequate time. New features always take their toll on our users, but it is always handled well and the learning curve is never too large.

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Cameron Stenmark

SAP Technical Consultant

Integration Solution Services Inc.Computer Software, 11-50 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Smartsheet 10.0

Based on 6 answers

It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.

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Stephanie Carpenter

Project Manager

Vitatech ElectromagneticsEnvironmental Services, 1-10 employees

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Alternatives Considered

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it

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Verified User

Project Manager in Marketing

Hospitality Company, 10,001+ employees

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Which software we use for project management is often determined by the team we interact with or the client's choices. I prefer Smartsheet for process management due to the ease of setting up alerts and attaching necessary documentation. It was also fairly easy to set up and learn.

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Digital Asset Management and Licensing Resource

BVKMarketing and Advertising, 201-500 employees

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Return on Investment

Accurate forecasting.
Source of truth.

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Nicolas Costa Ossa

Director of Customer Operations & Account Management

KoombeaInternet, 51-200 employees

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It has allowed us to get easily organized and share the progress of projects with the team and some of our internal customers allowing us to deliver information much quicker, and reduce some of the meetings times and back and forth.
It has allowed us to easily collect process and procedure documentation, and tack updates. Previously we had several hundred documents in many different file folders. This allows us to catalog this information quickly add in additional fields/data points for sorting/details/primary users/additional info. We can easily find and share this information, and overall we are much more efficient.

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HRIS Manager

Penske Truck LeasingTransportation/Trucking/Railroad, 10,001+ employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

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Smartsheet

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Smartsheet

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