What users are saying about
6 Ratings
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Top Rated
623 Ratings
6 Ratings
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Score 6.9 out of 100

Smartsheet

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Top Rated
623 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Feature Set Ratings

  • 10000ft ranks higher in 1 feature set: Project Management
  • Smartsheet ranks higher in 1 feature set: Professional Services Automation

Project Management

8.9

10000ft

89%
8.2

Smartsheet

82%
10000ft ranks higher in 9/14 features

Task Management

8.0
80%
2 Ratings
8.6
86%
117 Ratings

Resource Management

10.0
100%
2 Ratings
7.7
77%
101 Ratings

Gantt Charts

10.0
100%
2 Ratings
8.8
88%
100 Ratings

Scheduling

10.0
100%
2 Ratings
8.6
86%
103 Ratings

Workflow Automation

8.0
80%
2 Ratings
7.8
78%
91 Ratings

Team Collaboration

10.0
100%
2 Ratings
8.6
86%
113 Ratings

Support for Agile Methodology

10.0
100%
1 Rating
7.6
76%
74 Ratings

Support for Waterfall Methodology

10.0
100%
1 Rating
8.0
80%
70 Ratings

Document Management

8.0
80%
2 Ratings
7.7
77%
93 Ratings

Email integration

8.0
80%
2 Ratings
8.2
82%
91 Ratings

Mobile Access

8.0
80%
1 Rating
7.8
78%
87 Ratings

Timesheet Tracking

8.0
80%
2 Ratings
8.2
82%
57 Ratings

Change request and Case Management

8.0
80%
2 Ratings
8.6
86%
61 Ratings

Budget and Expense Management

8.0
80%
2 Ratings
8.1
81%
67 Ratings

Professional Services Automation

5.0

10000ft

50%
8.4

Smartsheet

84%
Smartsheet ranks higher in 4/4 features

Quotes/estimates

6.0
60%
1 Rating
8.1
81%
38 Ratings

Invoicing

2.0
20%
1 Rating
8.6
86%
30 Ratings

Project & financial reporting

7.0
70%
2 Ratings
8.1
81%
53 Ratings

Integration with accounting software

N/A
0 Ratings
8.9
89%
28 Ratings

Attribute Ratings

  • 10000ft is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • Smartsheet is rated higher in 1 area: Likelihood to Renew

Likelihood to Recommend

8.6

10000ft

86%
2 Ratings
8.4

Smartsheet

84%
138 Ratings

Likelihood to Renew

4.0

10000ft

40%
1 Rating
10.0

Smartsheet

100%
24 Ratings

Usability

10000ft

N/A
0 Ratings
8.6

Smartsheet

86%
12 Ratings

Performance

10000ft

N/A
0 Ratings
10.0

Smartsheet

100%
2 Ratings

Support Rating

10.0

10000ft

100%
2 Ratings
8.1

Smartsheet

81%
90 Ratings

Online Training

10000ft

N/A
0 Ratings
7.0

Smartsheet

70%
1 Rating

Implementation Rating

10000ft

N/A
0 Ratings
10.0

Smartsheet

100%
18 Ratings

Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
Anonymous | TrustRadius Reviewer

Smartsheet

There were new vendors who needed to submit their documents by the sales department for legal and Risk department for reviewing and checking the validity of the documents, The way of escalation and attaching the documents and the vendor's data was well suited to be done through the smart sheet. As the sales use smart sheet tickets for submitting the vendor's details and attaching the documents. Through the Smartsheet automation process, a notification mail was sent to the legal and risk department for reviewing and the tickets were assigned already to the admins for validating . After the admin's review and tick mark on the check box of reviewing in the smart sheet which was customized than when its clicked send automated emails to the supervisors for approval, Then after the supervisor's approval, an automated mail was sent to the sales team for completing approval of the vendor. All of these scenarios and hierarchy did because of Smartsheet.
Mohamed Emam | TrustRadius Reviewer

Pros

10000ft

  • Capacity planning/resource planning.
  • Operational forecast and bring it up in a very visual manner.
Nicolas Costa Ossa | TrustRadius Reviewer

Smartsheet

  • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
  • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
  • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
Abigail Selebe | TrustRadius Reviewer

Cons

10000ft

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
Anonymous | TrustRadius Reviewer

Smartsheet

  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
Anonymous | TrustRadius Reviewer

Pricing Details

10000ft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

10000ft Editions & Modules

Additional Pricing Details

Smartsheet

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Smartsheet Editions & Modules

Edition
Individual$141
Business$252
EnterpriseContact Sales
PremierContact Sales
  1. per month
  2. Per User / Per Month
  3. none
Additional Pricing Details

Likelihood to Renew

10000ft

10000ft 4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
Anonymous | TrustRadius Reviewer

Smartsheet

Smartsheet 10.0
Based on 24 answers
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
Courtney Barringer | TrustRadius Reviewer

Usability

10000ft

No score
No answers yet
No answers on this topic

Smartsheet

Smartsheet 8.6
Based on 12 answers
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
Meghan M. Prentiss | TrustRadius Reviewer

Support Rating

10000ft

10000ft 10.0
Based on 2 answers
They have been super responsive every time we need them. We built ourselves some integrations with other internal systems, and whenever we needed clarification or help to complete said integrations, they were super responsive. They have a very technical background which makes it super easy to work with when you present to them technical challenges regarding integrations or the use of their API.
Nicolas Costa Ossa | TrustRadius Reviewer

Smartsheet

Smartsheet 8.1
Based on 90 answers
I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
Jesse Bickel | TrustRadius Reviewer

Implementation Rating

10000ft

No score
No answers yet
No answers on this topic

Smartsheet

Smartsheet 10.0
Based on 18 answers
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
Stephanie Carpenter | TrustRadius Reviewer

Alternatives Considered

10000ft

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
Anonymous | TrustRadius Reviewer

Smartsheet

Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
Anonymous | TrustRadius Reviewer

Return on Investment

10000ft

  • Accurate forecasting.
  • Source of truth.
Nicolas Costa Ossa | TrustRadius Reviewer

Smartsheet

  • This has really opened up collaboration across teams. A lot less working in silos.
  • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
Anonymous | TrustRadius Reviewer

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