What users are saying about

10000ft

2 Ratings

Smartsheet

Top Rated
233 Ratings

10000ft

2 Ratings
Score 5.2 out of 101

Smartsheet

Top Rated
233 Ratings
Score 8.1 out of 101

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Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
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Smartsheet

Again, if you are the head of a department and manage multiple project managers, Smartsheet will keep you organized, keep your info up to date and safe online, and will give you the tools you need to access on desktop or mobile. It will create efficiencies just by convenience alone. It also helps our organization become more GDPR compliant. With a million different Excel spreadsheets floating around, saved on different laptops, it's hard to track and manage privacy issues. With Smartsheet, it's all online, in one spot and deleted that data is easy.
Megan Gates profile photo

Feature Rating Comparison

Project Management

10000ft
3.5
Smartsheet
7.9
Task Management
10000ft
6.0
Smartsheet
8.4
Resource Management
10000ft
6.0
Smartsheet
8.2
Gantt Charts
10000ft
2.0
Smartsheet
8.6
Scheduling
10000ft
2.0
Smartsheet
8.3
Workflow Automation
10000ft
2.0
Smartsheet
8.3
Team Collaboration
10000ft
1.0
Smartsheet
9.2
Document Management
10000ft
2.0
Smartsheet
8.9
Email integration
10000ft
1.0
Smartsheet
7.0
Timesheet Tracking
10000ft
7.0
Smartsheet
7.2
Change request and Case Management
10000ft
2.0
Smartsheet
7.6
Budget and Expense Management
10000ft
7.0
Smartsheet
7.1
Support for Agile Methodology
10000ft
Smartsheet
7.4
Support for Waterfall Methodology
10000ft
Smartsheet
7.1
Mobile Access
10000ft
Smartsheet
7.6

Professional Services Automation

10000ft
5.0
Smartsheet
7.5
Quotes/estimates
10000ft
6.0
Smartsheet
6.9
Invoicing
10000ft
2.0
Smartsheet
6.5
Project & financial reporting
10000ft
7.0
Smartsheet
8.5
Integration with accounting software
10000ft
Smartsheet
8.0

Pros

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
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  • Dashboards. If you know how to use them, they can combine the info and data from multiple sheets into one comprehensive view. This is crucial if you are managing a team that manages multiple projects in Smartsheet. It's like having all of the up to date, real time info at my fingertips.
  • Love that they went mobile. I can check info onsite when I'm traveling without having to login to my computer or have my computer with me.
Megan Gates profile photo

Cons

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
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  • Growing pains. There are some features I still do not know about or do not have the proper training to utilize or understand. Even though paid workshops are available in WA they are outside my area (San Francisco, Bay Area). Furthermore, if I want to be an advocate of this software to hopefully educate my company to use it I would like more available courses (prefer free) in my reach to better push it forward.
  • Mixed review, some think it's easy and some find it complicated. Maybe add more integration and features or even templates to help these users.
Lauren Cruz profile photo

Likelihood to Renew

10000ft4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
No photo available
Smartsheet8.9
Based on 20 answers
Smartsheet has made my work life easier. Reduced my email significantly. Smartsheet and SaneBox have got me leaving the office with 0... Yes 0 emails in my inbox. My inbox would reach 150-250 email per day. Smartsheet brought that number down significantly and SaneBox took it the rest of the way. Do yourself a favor and check out SaneBox, too.
Kris Walsh profile photo

Usability

No score
No answers yet
No answers on this topic
Smartsheet9.2
Based on 5 answers
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
Meghan M. Prentiss profile photo

Support

No score
No answers yet
No answers on this topic
Smartsheet6.8
Based on 5 answers
I usually get a response within a few hours. I even followed up with a tech support specialist that I met while at the Smartsheet headquarters and he was able to help me out with another (very complex) formula.
Amber Bales profile photo

Implementation

No score
No answers yet
No answers on this topic
Smartsheet9.7
Based on 5 answers
Know your team roles and the expectations of your supervisor—from the top down. Implementing Smartsheet was definitely an iterative process that required (and still requires) maintenance and fine-tuning. Although we have a new working tool and process, I expect that we will continue to improve both through the next few years.
Courtney Barringer profile photo

Alternatives Considered

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
No photo available
It's cheaper than MPP and does all the MPP stuff that 90% of normal people need. If you need MPP but never use the super weird stuff, then you are all set. Smartsheet. And once you are there, the additional abilities will pleasantly surprise you.
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Return on Investment

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
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  • Our staff efficiency has greatly increased. We serve about 20 internal customers who request mailing lists and reports 2-3 times a day. Our previous solution was a website that sent an email, but we didn't have a repository and my staff just had to manage her tasks using email, which was very inefficient. Now she uses SmartSheet to do recurring tasks, reminders, track hours per request, requester, etc.
  • My staff meetings are shorter and deeper in content. Instead of reviewing all the projects, we talk about obstacles, challenges and successes!
  • When we are SWAMPED, it makes it easier for me to justify balancing workloads, hiring temporary help, and paying overtime.
  • I no longer have to micro-manage projects-I just setup a SmartSheet and check in as needed.
  • The iPad app makes it easy for me to check in even when I'm not at my computer.
Kate Goldberg profile photo

Pricing Details

10000ft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Smartsheet

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details