10to8 Appointment Scheduling Software vs Square Appointments

Likelihood to Recommend

10to8 Appointment Scheduling Software is very well suited for teams and departments who have appointments either physical or virtual running every day and thus a tool such as this helps to better manage scheduled appointments, ensuring that our customer service team has the foresight advantage by knowing who we will be meeting daily, when and why, whilst also ensuring that we aren’t overwhelmed by too many scheduled appointments.

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Temitope Esuola

Customer Service Team Manager

TalkTalkInformation Technology and Services, 10,001+ employees

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If you have a client or customer base that requires appointments rather than walk-ins, Square Appointments is great. I can see this as useful for job interviewers, photographers, high-end hair salons, spas, masseuses, doctors' offices, dentists, and more. I actually would LOVE to see my doctor's office use Square Appointments to avoid the needless hold times and (hopefully) wait times on arrival.

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Verified User

Partner in Professional Services

Photography Company, 1-10 employees

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Pros

For startups on a low budget, it offers a free plan that allows you one or two integrations.
You can embed your booking page that you create directly on 10to8 to your website using a shortcode.
You can charge for appointments booked in advance which helps to eliminate the frustration of clients of no show clients.
You can customize your booking page to fit in with your business trading times, block out lunches, holidays and special days.
You can ensure the appointments are synced if with your existing Google, outlook and office 365 calendars.

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Ayo Bamgbose, Assoc CIPD, MSc

Online digital business coach

Self-employedE-Learning, 1-10 employees

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It is free.
It is extremely easy to understand and use.

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Renea Hanks

President

Solid Solutions TodayComputer Software, 1-10 employees

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Cons

The client screen is a little clunky and often there is insufficient space for the full address. It would also be useful to have other fields.
The diary is a bit cluttered. While the agenda view solves this problem, some work is needed on the main calendar view.
Expanding the messaging options and being able to send emails to clients and use templates would be helpful.

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Liz Jeffries

Psychotherapist in Private Practice

Therapy with LizMental Health Care, 1-10 employees

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Additional functionality: real-time availability calendar to customers
Not redirect away from our site to Square
Additional functionality: Ability for customers to add up sales when checking out

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Verified User

C-Level Executive in Other

Recreational Facilities & Services Company, 1-10 employees

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Usability

10to8 Appointment Scheduling Software 9.6

Based on 4 answers

The tool is the all singing and dancing ultimate appointment and scheduling tool suitable to almost any business that requires their customers/ clients to book in for a service. Has so many features and works really well with many third party tools that can save you a lot of time and hassle. It would of been a 10 if 10to8/had its own mobile app not web based app

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Ayo Bamgbose, Assoc CIPD, MSc

Online digital business coach

Self-employedE-Learning, 1-10 employees

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No score

No answers yet

No answers on this topic

Support Rating

10to8 Appointment Scheduling Software 9.2

Based on 8 answers

The support that I have received has been fantastic! When I first started to use 10 to 8 and began evaluating the use for our campus, I had many questions regarding corporate pricing, integration with other tools, and training. I have always found that the support group was very helpful in helping me to find solutions and providing me with resources as requested. Over the years, I have certainly had a couple of issues that require the assistance of support. The most recent incident that I can recall involved a problem with syncing my various calendars. In short, an issue had emerged that was causing duplication of appointments on my schedule, creating some confusion for my students as well as myself. I reached out to Support and provided some information about what was occurring; they were able to provide direction and insights to solve my problem within 12 to 18 hours. In this instance, I sought Support through online/email. So a small delay would be anticipated, and in this case, was completely acceptable. I have not experienced any problems that were unresolved. I have reached out to them with suggestions in the past and requests for enhancements to the tool and all of these have been acknowledged and received, and in some cases, they noted that some things were being developed. I have certainly seen the tool evolve over time and get better.

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Verified User

Team Lead in Other

Education Management Company, 501-1000 employees

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Square Appointments 10.0

Based on 3 answers

The only support I used was the tutorials. They were good and I didn't need to contact a person for support. I learned everything I needed to from the tutorials, and when I ran into problems, I was able to find answers from what was provided.

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Verified User

Partner in Professional Services

Photography Company, 1-10 employees

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Alternatives Considered

We can't schedule directly through MyCase, but we sync our 10to8 account with multiple calendars. Smith.ai schedules appointments for us by clicking on a link. We use Calendly for some appointments, but it's more expensive.

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Sara M. Kelley, Esq.

Associate Attorney (Legal Engineer)

Sibus Law Group, APCLegal Services, 1-10 employees

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I have tried many of the Appointment scheduling systems out there. Honestly, there are many great ones out there, like Calendly, ScheduleOne, and Appointlet.
The reason Square Appointments is my choice is the ability to have an all in one solution. Hence, I have one software to use with its main capacity being processing my invoices and its marketing automation tools.

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Renea Hanks

President

Solid Solutions TodayComputer Software, 1-10 employees

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Return on Investment

Having this service has allowed my team to spend more time on other tasks as clients can take scheduling, changing dates and times into their own hands and the system keeps track of it all! It has been a great tool for our whole team!

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Tanya Fox

Podcaster, Crafter, Collaborator

Fox Talks BusinessOnline Media, 1-10 employees

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Incredible ROI, with flat rate model vs competitors that charge a % per transaction
Increased efficiency

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Verified User

C-Level Executive in Other

Recreational Facilities & Services Company, 1-10 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

$0

10to8 Appointment Scheduling Software Editions & Modules

Edition

Free Forever	$0¹
Basic	$12¹
Grow	$25²
Bigger Business	$50³
Bespoke	Bespoke⁴

pcm (100 appts + 2 logins)
pcm (300 appts + 3 logins)
pcm (600 appts + 6 logins)
Bespoke

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Square Appointments Editions & Modules

—

Additional Pricing Details

—

10to8 Appointment Scheduling Software vs Square Appointments