What users are saying about
4 Ratings
22 Ratings
4 Ratings
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Score 9.4 out of 100
22 Ratings
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Score 9 out of 100

Likelihood to Recommend

12d Synergy

12d Synergy and its ability to handle all file types really suited the engineering industry.
Anonymous | TrustRadius Reviewer

Kofax Capture

If there is a desire to extract text from emails, documents, spreadsheets, and faxes this is the perfect platform for that. The only thing it does, extracting information, it does well. External information in terms of flat files, databases, and web services can be tied into the platform as well to allow line item matching, address validation, and other features that make it just an overall great ingestion system.
Anonymous | TrustRadius Reviewer

Pros

12d Synergy

  • Manages multiple files in a folder, while allowing file sharing (AutoCAD, xrefs, etc.)
  • Delivers HUGE (2, 3, or 5GB) files with minimal bandwidth
Anonymous | TrustRadius Reviewer

Kofax Capture

  • Images are easy to manipulate prior to incorporating them into the electronic health record.
  • It is very easy to use and compatible with our current software.
  • Very useful for our batch scanning needs.
Kimberley Thrash, MSHR, CHPSE | TrustRadius Reviewer

Cons

12d Synergy

  • 12d Synergy could provide additional analytical reporting on user behavior and usage out of the box.
  • Improved speeds when referencing shared files from other 12d model projects.
Travis March | TrustRadius Reviewer

Kofax Capture

  • We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%.
  • Having a connectors with a workflow tool would be helpful where people can validate and approve the output.
  • More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

12d Synergy

No score
No answers yet
No answers on this topic

Kofax Capture

Kofax Capture 9.0
Based on 1 answer
Cost of Kofax is high, however the cost to benefit scenarios always pay off.
Anonymous | TrustRadius Reviewer

Support Rating

12d Synergy

12d Synergy 9.1
Based on 4 answers
The 12d Synergy team is always ensuring our issues and needs are resolved promptly. Whether it be on the forum or phone, they are kind and helpful
Patrick Cavanagh | TrustRadius Reviewer

Kofax Capture

No score
No answers yet
No answers on this topic

Alternatives Considered

12d Synergy

Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.
Anonymous | TrustRadius Reviewer

Kofax Capture

Kofax Capture is much costlier with compared to other competitive applications but is also provides many more features than other applications.
Rahul Shinde | TrustRadius Reviewer

Return on Investment

12d Synergy

  • 12d Synergy has solved our multiple office syncing issues, adding the ability to have staff from remote offices collaborate together on projects.
  • Email saving used to be a nightmare, however, staff finds 12d Synergy's email saving easy to use and are able to search for saved emails quickly.
Anonymous | TrustRadius Reviewer

Kofax Capture

  • It met the business requirements.
  • Workstation licenses are a bit high, but it is from a large well established company that has been supporting this product a long time, and is well respected.
Daniel Harmuth | TrustRadius Reviewer

Pricing Details

12d Synergy

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
7.00*

* Per user

12d Synergy Editions & Modules

Edition
Email Management$0
Document Management$0
Advanced Data Management$0
    Additional Pricing Details

    Kofax Capture

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Kofax Capture Editions & Modules

    Additional Pricing Details

    Add comparison