What users are saying about
1 Ratings
1 Ratings
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Score 9 out of 100
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Likelihood to Recommend

17hats

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.
Marli Espinales | TrustRadius Reviewer

Clear C2 C2CRM

Even the simple customization of color schemes in the layout of the Clear C2 C2CRM User Interface is beneficial to help employees that may have 'color blindness' issues.
Clark Landguth | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.2
Clear C2 C2CRM
9.3
Customer data management / contact management
17hats
9.0
Clear C2 C2CRM
9.0
Workflow management
17hats
9.0
Clear C2 C2CRM
9.0
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
Clear C2 C2CRM
9.0
Contract management
17hats
10.0
Clear C2 C2CRM
Quote & order management
17hats
10.0
Clear C2 C2CRM
9.0
Interaction tracking
17hats
8.0
Clear C2 C2CRM
Territory management
17hats
Clear C2 C2CRM
10.0
Opportunity management
17hats
Clear C2 C2CRM
10.0

Customer Service & Support

17hats
8.0
Clear C2 C2CRM
10.0
Case management
17hats
8.0
Clear C2 C2CRM
10.0
Call center management
17hats
Clear C2 C2CRM
10.0
Help desk management
17hats
Clear C2 C2CRM
10.0

Marketing Automation

17hats
8.0
Clear C2 C2CRM
9.0
Lead management
17hats
8.0
Clear C2 C2CRM
Email marketing
17hats
Clear C2 C2CRM
9.0

CRM Project Management

17hats
9.5
Clear C2 C2CRM
10.0
Task management
17hats
9.0
Clear C2 C2CRM
10.0
Billing and invoicing management
17hats
10.0
Clear C2 C2CRM
Reporting
17hats
Clear C2 C2CRM
10.0

Customization

17hats
8.0
Clear C2 C2CRM
10.0
Custom fields
17hats
8.0
Clear C2 C2CRM
10.0
Scripting environment
17hats
Clear C2 C2CRM
10.0

Security

17hats
9.5
Clear C2 C2CRM
10.0
Single sign-on capability
17hats
10.0
Clear C2 C2CRM
Role-based user permissions
17hats
9.0
Clear C2 C2CRM
10.0

Integrations with 3rd-party Software

17hats
8.0
Clear C2 C2CRM
Marketing automation
17hats
8.0
Clear C2 C2CRM

Platform

17hats
8.0
Clear C2 C2CRM
Mobile access
17hats
8.0
Clear C2 C2CRM

CRM Reporting & Analytics

17hats
Clear C2 C2CRM
9.0
Forecasting
17hats
Clear C2 C2CRM
9.0
Pipeline visualization
17hats
Clear C2 C2CRM
9.0
Customizable reports
17hats
Clear C2 C2CRM
9.0

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

Clear C2 C2CRM

  • Communicating well with us
  • Understanding our unique needs
  • Quick responses for customized needs
Clark Landguth | TrustRadius Reviewer

Cons

17hats

  • Cheaper credit card charges
  • Ability to tweak their questionnaires a bit more
Marli Espinales | TrustRadius Reviewer

Clear C2 C2CRM

  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
Clark Landguth | TrustRadius Reviewer

Support Rating

17hats

17hats 8.0
Based on 1 answer
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

Clear C2 C2CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

17hats

No answers on this topic

Clear C2 C2CRM

I HIGHLY recommend Clear C2 C2CRM above any other platform.
Clark Landguth | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

Clear C2 C2CRM

  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
Clark Landguth | TrustRadius Reviewer

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Clear C2 C2CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

17hats
9.0
Clear C2 C2CRM
10.0

Support Rating

17hats
8.0
Clear C2 C2CRM

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