17hats vs. Clear C2 C2CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
17hats
Score 9.3 out of 10
N/A
17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing.
$45
per month
Clear C2 C2CRM
Score 9.3 out of 10
Mid-Size Companies (51-1,000 employees)
Clear C2 is a 20yr CRM software development company based in Dallas, TX. They describe their CRM solution C2CRM as robust yet easy to use. It is built for companies of all industries and sizes (10 user minimum), and presented as a customizable CRM designed to drive sales, mange customer relationships and automate internal processes.
$37
per month per user
Pricing
17hatsClear C2 C2CRM
Editions & Modules
Starting Price
$45.00
per month
No answers on this topic
Offerings
Pricing Offerings
17hatsClear C2 C2CRM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsCore package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)
More Pricing Information
Features
17hatsClear C2 C2CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
17hats
9.5
2 Ratings
21% above category average
Clear C2 C2CRM
8.5
3 Ratings
10% above category average
Customer data management / contact management10.02 Ratings9.03 Ratings
Workflow management10.02 Ratings8.13 Ratings
Integration with email client (e.g., Outlook or Gmail)9.01 Ratings9.03 Ratings
Contract management10.02 Ratings8.12 Ratings
Quote & order management10.01 Ratings9.03 Ratings
Interaction tracking8.01 Ratings8.02 Ratings
Territory management00 Ratings9.03 Ratings
Opportunity management00 Ratings8.03 Ratings
Channel / partner relationship management00 Ratings8.02 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
Clear C2 C2CRM
8.7
3 Ratings
15% above category average
Case management8.01 Ratings9.03 Ratings
Call center management00 Ratings8.03 Ratings
Help desk management00 Ratings9.03 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
Clear C2 C2CRM
8.5
3 Ratings
12% above category average
Lead management8.01 Ratings9.02 Ratings
Email marketing00 Ratings8.13 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
17hats
9.5
2 Ratings
22% above category average
Clear C2 C2CRM
8.4
3 Ratings
10% above category average
Task management9.01 Ratings9.03 Ratings
Billing and invoicing management10.02 Ratings8.02 Ratings
Reporting00 Ratings8.03 Ratings
Customization
Comparison of Customization features of Product A and Product B
17hats
10.0
2 Ratings
28% above category average
Clear C2 C2CRM
8.5
3 Ratings
12% above category average
Custom fields9.92 Ratings9.03 Ratings
Custom objects10.01 Ratings8.02 Ratings
Scripting environment00 Ratings9.03 Ratings
API for custom integration00 Ratings8.02 Ratings
Security
Comparison of Security features of Product A and Product B
17hats
9.5
1 Ratings
13% above category average
Clear C2 C2CRM
8.5
3 Ratings
2% above category average
Single sign-on capability10.01 Ratings8.02 Ratings
Role-based user permissions9.01 Ratings9.03 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
17hats
8.0
1 Ratings
11% above category average
Clear C2 C2CRM
8.5
2 Ratings
17% above category average
Marketing automation8.01 Ratings9.02 Ratings
Compensation management00 Ratings8.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
Clear C2 C2CRM
8.0
2 Ratings
6% above category average
Mobile access8.01 Ratings8.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
17hats
-
Ratings
Clear C2 C2CRM
8.7
3 Ratings
14% above category average
Forecasting00 Ratings9.03 Ratings
Pipeline visualization00 Ratings9.03 Ratings
Customizable reports00 Ratings8.03 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
17hats
-
Ratings
Clear C2 C2CRM
8.5
2 Ratings
16% above category average
Social data00 Ratings9.02 Ratings
Social engagement00 Ratings8.02 Ratings
Best Alternatives
17hatsClear C2 C2CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
17hatsClear C2 C2CRM
Likelihood to Recommend
10.0
(2 ratings)
9.0
(3 ratings)
Usability
9.0
(1 ratings)
9.0
(2 ratings)
Support Rating
8.0
(2 ratings)
9.0
(2 ratings)
User Testimonials
17hatsClear C2 C2CRM
Likelihood to Recommend
17hats
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Read full review
Clear C2 C2CRM
It
allows the best sales with our customers. It is the best CRM software in the
market. If customers need help then it allows their users to contact them
directly and they give good feedback in a short time.
Read full review
Pros
17hats
  • Invoicing
  • Creating online questionnaire
Read full review
Clear C2 C2CRM
  • An incredible application in making sales and marketing in a single go.
  • Good to comprehend business opportunities and to protect the product’s promotion in the market.
  • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
  • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
  • Its managing abilities are not underestimated because of its to-the-point business overview.
Read full review
Cons
17hats
  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Read full review
Clear C2 C2CRM
  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
Read full review
Usability
17hats
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
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Clear C2 C2CRM
I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
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Support Rating
17hats
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
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Clear C2 C2CRM
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
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Alternatives Considered
17hats
No answers on this topic
Clear C2 C2CRM
I HIGHLY recommend Clear C2 C2CRM above any other platform.
Read full review
Return on Investment
17hats
  • ROI - Saves me time on creating invoices and questionnaires.
Read full review
Clear C2 C2CRM
  • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
  • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
  • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
Read full review
ScreenShots