What users are saying about
8 Ratings
8 Ratings
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Score 8.8 out of 100
4 Ratings
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Score 9.3 out of 100

Feature Set Ratings

  • 17hats ranks higher in 5 feature sets: Sales Force Automation, CRM Project Management, Customization, Security, Platform
  • Clear C2 C2CRM ranks higher in 3 feature sets: Customer Service & Support, Marketing Automation, Integrations with 3rd-party Software

Sales Force Automation

9.5

17hats

95%
8.7

Clear C2 C2CRM

87%
Clear C2 C2CRM ranks higher in 5/9 features

Customer data management / contact management

10.0
100%
2 Ratings
9.0
90%
3 Ratings

Workflow management

10.0
100%
2 Ratings
8.6
86%
3 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
1 Rating
9.3
93%
3 Ratings

Contract management

10.0
100%
2 Ratings
8.6
86%
2 Ratings

Quote & order management

10.0
100%
1 Rating
9.0
90%
3 Ratings

Interaction tracking

8.0
80%
1 Rating
8.3
83%
2 Ratings

Territory management

N/A
0 Ratings
8.7
87%
3 Ratings

Opportunity management

N/A
0 Ratings
8.3
83%
3 Ratings

Channel / partner relationship management

N/A
0 Ratings
8.3
83%
2 Ratings

Customer Service & Support

8.0

17hats

80%
8.9

Clear C2 C2CRM

89%
Clear C2 C2CRM ranks higher in 3/3 features

Case management

8.0
80%
1 Rating
9.3
93%
3 Ratings

Call center management

N/A
0 Ratings
8.3
83%
3 Ratings

Help desk management

N/A
0 Ratings
9.0
90%
3 Ratings

Marketing Automation

8.0

17hats

80%
9.0

Clear C2 C2CRM

90%
Clear C2 C2CRM ranks higher in 2/2 features

Lead management

8.0
80%
1 Rating
9.3
93%
2 Ratings

Email marketing

N/A
0 Ratings
8.6
86%
3 Ratings

CRM Project Management

9.5

17hats

95%
8.6

Clear C2 C2CRM

86%
17hats ranks higher in 2/3 features

Task management

9.0
90%
1 Rating
9.0
90%
3 Ratings

Billing and invoicing management

10.0
100%
2 Ratings
8.3
83%
2 Ratings

Reporting

N/A
0 Ratings
8.3
83%
3 Ratings

Customization

10.0

17hats

100%
8.7

Clear C2 C2CRM

87%
17hats ranks higher in 2/4 features

Custom fields

9.9
99%
2 Ratings
9.0
90%
3 Ratings

Custom objects

10.0
100%
1 Rating
8.3
83%
2 Ratings

Scripting environment

N/A
0 Ratings
9.0
90%
3 Ratings

API for custom integration

N/A
0 Ratings
8.3
83%
2 Ratings

Security

9.5

17hats

95%
8.5

Clear C2 C2CRM

85%
17hats ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
8.3
83%
2 Ratings

Role-based user permissions

9.0
90%
1 Rating
8.7
87%
3 Ratings

Integrations with 3rd-party Software

8.0

17hats

80%
8.5

Clear C2 C2CRM

85%
Clear C2 C2CRM ranks higher in 2/2 features

Marketing automation

8.0
80%
1 Rating
9.0
90%
2 Ratings

Compensation management

N/A
0 Ratings
8.0
80%
2 Ratings

Platform

8.0

17hats

80%
7.7

Clear C2 C2CRM

77%
17hats ranks higher in 1/1 features

Mobile access

8.0
80%
1 Rating
7.7
77%
2 Ratings

CRM Reporting & Analytics

17hats

Feature Set Not Supported
N/A
8.9

Clear C2 C2CRM

89%
Clear C2 C2CRM ranks higher in 3/3 features

Forecasting

N/A
0 Ratings
9.3
93%
3 Ratings

Pipeline visualization

N/A
0 Ratings
9.0
90%
3 Ratings

Customizable reports

N/A
0 Ratings
8.3
83%
3 Ratings

Social CRM

17hats

Feature Set Not Supported
N/A
8.8

Clear C2 C2CRM

88%
Clear C2 C2CRM ranks higher in 2/2 features

Social data

N/A
0 Ratings
9.3
93%
2 Ratings

Social engagement

N/A
0 Ratings
8.3
83%
2 Ratings

Attribute Ratings

  • 17hats is rated higher in 1 area: Likelihood to Recommend
  • Clear C2 C2CRM is rated higher in 1 area: Support Rating
  • 17hats and Clear C2 C2CRM are tied in 1 area: Usability

Likelihood to Recommend

10.0

17hats

100%
2 Ratings
9.0

Clear C2 C2CRM

90%
3 Ratings

Usability

9.0

17hats

90%
1 Rating
9.0

Clear C2 C2CRM

90%
2 Ratings

Support Rating

8.0

17hats

80%
3 Ratings
9.0

Clear C2 C2CRM

90%
2 Ratings

Likelihood to Recommend

17hats

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Read full review

Clear C2 C2CRM

It
allows the best sales with our customers. It is the best CRM software in the
market. If customers need help then it allows their users to contact them
directly and they give good feedback in a short time.
Read full review

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Read full review

Clear C2 C2CRM

  • An incredible application in making sales and marketing in a single go.
  • Good to comprehend business opportunities and to protect the product’s promotion in the market.
  • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
  • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
  • Its managing abilities are not underestimated because of its to-the-point business overview.
Read full review

Cons

17hats

  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Read full review

Clear C2 C2CRM

  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
Read full review

Pricing Details

17hats

Starting Price

$45 per month

Editions & Modules

17hats editions and modules pricing
EditionModules
Starting Price$45.001

Footnotes

  1. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Clear C2 C2CRM

Starting Price

$37 per month per user

Editions & Modules

Clear C2 C2CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Core package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

    Usability

    17hats

    It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
    Read full review

    Clear C2 C2CRM

    I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
    Read full review

    Support Rating

    17hats

    It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
    Read full review

    Clear C2 C2CRM

    C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
    Read full review

    Alternatives Considered

    17hats

    No answers on this topic

    Clear C2 C2CRM

    I HIGHLY recommend Clear C2 C2CRM above any other platform.
    Read full review

    Return on Investment

    17hats

    • ROI - Saves me time on creating invoices and questionnaires.
    Read full review

    Clear C2 C2CRM

    • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
    • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
    • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
    Read full review

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