What users are saying about
1CRM vs FloristWare
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 56 reviews and ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 4 reviews and ratings
Feature Set Ratings
Sales Force Automation

9.3
1CRM
93%
FloristWare
Feature Set Not Supported
N/A
1CRM ranks higher in 9/9 features
1CRM ranks higher in 9/9 features
Customer data management / contact management

9.6
96%
5 Ratings
N/A
0 Ratings
Workflow management

9.6
96%
5 Ratings
N/A
0 Ratings
Territory management

9.3
93%
5 Ratings
N/A
0 Ratings
Opportunity management

9.6
96%
5 Ratings
N/A
0 Ratings
Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings
N/A
0 Ratings
Contract management

8.8
88%
5 Ratings
N/A
0 Ratings
Quote & order management

9.6
96%
5 Ratings
N/A
0 Ratings
Interaction tracking

9.6
96%
5 Ratings
N/A
0 Ratings
Channel / partner relationship management

9.1
91%
5 Ratings
N/A
0 Ratings
Customer Service & Support

9.6
1CRM
96%
FloristWare
Feature Set Not Supported
N/A
1CRM ranks higher in 3/3 features
1CRM ranks higher in 3/3 features
Case management

9.5
95%
5 Ratings
N/A
0 Ratings
Call center management

10.0
100%
5 Ratings
N/A
0 Ratings
Help desk management

9.3
93%
4 Ratings
N/A
0 Ratings
Marketing Automation

8.5
1CRM
85%
FloristWare
Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Lead management

8.6
86%
5 Ratings
N/A
0 Ratings
Email marketing

8.3
83%
5 Ratings
N/A
0 Ratings
CRM Project Management

9.0
1CRM
90%
FloristWare
Feature Set Not Supported
N/A
1CRM ranks higher in 3/3 features
1CRM ranks higher in 3/3 features
Task management

9.0
90%
5 Ratings
N/A
0 Ratings
Billing and invoicing management

8.7
87%
5 Ratings
N/A
0 Ratings
Reporting

9.4
94%
5 Ratings
N/A
0 Ratings
CRM Reporting & Analytics

9.1
1CRM
91%
FloristWare
Feature Set Not Supported
N/A
1CRM ranks higher in 3/3 features
1CRM ranks higher in 3/3 features
Forecasting

8.8
88%
5 Ratings
N/A
0 Ratings
Pipeline visualization

9.4
94%
5 Ratings
N/A
0 Ratings
Customizable reports

9.1
91%
5 Ratings
N/A
0 Ratings
Customization

8.9
1CRM
89%
FloristWare
Feature Set Not Supported
N/A
1CRM ranks higher in 4/4 features
1CRM ranks higher in 4/4 features
Custom fields

9.0
90%
5 Ratings
N/A
0 Ratings
Custom objects

9.3
93%
4 Ratings
N/A
0 Ratings
Scripting environment

8.6
86%
4 Ratings
N/A
0 Ratings
API for custom integration

8.7
87%
4 Ratings
N/A
0 Ratings
Security

9.3
1CRM
93%
FloristWare
Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Single sign-on capability

9.1
91%
5 Ratings
N/A
0 Ratings
Role-based user permissions

9.4
94%
5 Ratings
N/A
0 Ratings
Social CRM

9.1
1CRM
91%
FloristWare
Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Social data

8.9
89%
4 Ratings
N/A
0 Ratings
Social engagement

9.2
92%
4 Ratings
N/A
0 Ratings
Integrations with 3rd-party Software

8.4
1CRM
84%
FloristWare
Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Marketing automation

8.3
83%
4 Ratings
N/A
0 Ratings
Compensation management

8.6
86%
4 Ratings
N/A
0 Ratings
Platform

7.7
1CRM
77%
FloristWare
Feature Set Not Supported
N/A
1CRM ranks higher in 1/1 features
1CRM ranks higher in 1/1 features
Mobile access

7.7
77%
4 Ratings
N/A
0 Ratings
Attribute Ratings
- 1CRM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend

9.6
1CRM
96%
5 Ratings
9.0
FloristWare
90%
4 Ratings
Usability

9.6
1CRM
96%
4 Ratings
9.1
FloristWare
91%
1 Rating
Support Rating

9.7
1CRM
97%
4 Ratings
9.1
FloristWare
91%
2 Ratings
Likelihood to Recommend
1CRM
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.

Verified User
Analyst in Finance and Accounting
Capital Markets Company, 51-200 employeesFloristWare
FloristWare is well suited for every aspect of the florist business and is adaptable to any size florist company.
Vice President
Coleman Florist IncRetail, 1-10 employees
Pros
1CRM
- Sales management.
- Marketing management.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
FloristWare
- The reporting tool is powerful - provided the product categories and sales accounts have been well thought through. The fixed reports have been intuitively created; but the export feature makes them even more powerful, so as to be tailor made for the individual business.
- The marketing tools campaign builders, fundraisers, advertising analyzers, etc. are effective and have brought us business we would otherwise not have seen, and saved us money we would otherwise have thrown at the wrong advertisers. Customer data can be pulled and sorted in a multitude of ways, depending on the purpose. We use the marketing tools routinely.
- The financial tools make my life easier. Need to file and pay sales tax? A Sales Report Summary for any date range instantly gives gross sales, taxable sales, sales tax due. Need a current inventory report? A push-button report is generated, by product category. Need to know how this month's sales compare to the same month last year? Not a problem.
Owner
Carver FlowersRetail, 1-10 employees
Cons
1CRM
- It should also have voice commands.
- UX needs to be more interactive.
- Rest is great.
Product Developer
DXC TechnologyInformation Technology & Services, 10,001+ employees
FloristWare
- I would like to see the ability to save work and continue later (as in pause order entering).
- I would like to see in the future a more advanced routing module.
Managing Partner
Scent and VioletRetail, 1-10 employees
Pricing Details
1CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—FloristWare
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
1CRM
1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Technical Product Specialist
Northern Safety & IndustrialRetail, 201-500 employees
FloristWare
FloristWare 9.1
Based on 1 answer
I give FloristWare a rating of 10 for usability because I have never had an ounce if difficulty with any of its functions or features.
Vice President
Coleman Florist IncRetail, 1-10 employees
Support Rating
1CRM
1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Account Manager
Reed Elsevier PhilippinesLegal Services, 1001-5000 employees
FloristWare
FloristWare 9.1
Based on 2 answers
Support is outstanding, Mark wouldn't allow anything less!
Vice President
Coleman Florist IncRetail, 1-10 employees
Alternatives Considered
1CRM

Verified User
Analyst in Finance and Accounting
Capital Markets Company, 51-200 employeesFloristWare
I have never felt the need to seek out an alternative to Floristware.
Owner
Carver FlowersRetail, 1-10 employees
Return on Investment
1CRM
- It has overall increased sales productivity.
- Has reduced lead time for customer and made the deliveries faster and more efficient.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
FloristWare
- Has kept us on top of account billing, so positive
President
Heier Designs Florist LtdRetail, 1-10 employees