1Flow vs. Receptive.io (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1Flow
Score 0.0 out of 10
Mid-Size Companies (51-1,000 employees)
1Flow is a customer insights platform powered by AI. With 1Flow, product, design and UX research teams can launch targeted in-product surveys in websites, web applications and native mobile apps to collect user feedback. It can also be used to measure NPS, CSAT, CES, PMF scores and ask specific product-feature related questions to understand how user perceive the value of a product, and what can be done to close the value gap. 1Flow aims to help consumer internet and B2B…
$250
per month
Receptive.io (discontinued)
Score 7.6 out of 10
N/A
Pendo Feedback (or Receptive / Receptive.io, acquired by Pendo in 2019) was a SaaS product demand intelligence platform used to collect product feedback and feature requests from customers as well as internal teams. Some years after the acquisition, the product was discontinued.N/A
Pricing
1FlowReceptive.io (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
1FlowReceptive.io (discontinued)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
1FlowReceptive.io (discontinued)
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
1FlowReceptive.io (discontinued)
Small Businesses
Mixpanel
Mixpanel
Score 8.7 out of 10
Mixpanel
Mixpanel
Score 8.7 out of 10
Medium-sized Companies
Quantum Metric
Quantum Metric
Score 8.3 out of 10
Quantum Metric
Quantum Metric
Score 8.3 out of 10
Enterprises
Quantum Metric
Quantum Metric
Score 8.3 out of 10
Quantum Metric
Quantum Metric
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1FlowReceptive.io (discontinued)
Likelihood to Recommend
-
(0 ratings)
8.0
(5 ratings)
Support Rating
-
(0 ratings)
8.6
(3 ratings)
User Testimonials
1FlowReceptive.io (discontinued)
Likelihood to Recommend
1Flow, Inc.
No answers on this topic
Discontinued Products
Receptive is very effective for multiple internal teams/department of a single product who need to scale their product feedback management effectively. We've been leveraging it for one of our products and it was so successful, that we implemented it with a second product. The main issue we ran into situationally with that was managing 2+ modules (products) in Receptive; it was a bit more difficult to present Receptive to two different customer bases/users (we couldn't change the appearance) and slightly confusing to do within the app (lots of filtering needed). I have heard that support of multiple modules is something that Receptive will likely be working on in the near future, so that's good news.
Read full review
Pros
1Flow, Inc.
No answers on this topic
Discontinued Products
  • Captures feature requests from customers
  • Organize feature requests
  • Communicate progress updates to customers
Read full review
Cons
1Flow, Inc.
No answers on this topic
Discontinued Products
  • Filtering in general is not easy
  • I would like to be able to create a leadership priority dashboard
  • I would like to know easily when something has been linked to Jira
Read full review
Support Rating
1Flow, Inc.
No answers on this topic
Discontinued Products
I have not had a lot of contact with support, but when I do it's quick and accurate info.
Read full review
Alternatives Considered
1Flow, Inc.
No answers on this topic
Discontinued Products
We had UserVoice prior to Receptive but it was just too clunky and extensive for our needs. It was less about automation and still very manual work to process feedback. It also didn't provide collaboration levels that we needed for our internal teams to work together. ProdPad was a very clean tool but also didn't enable us to automate the process like Receptive does.
Read full review
Return on Investment
1Flow, Inc.
No answers on this topic
Discontinued Products
  • We were managing these enhancements in our support ticketing system, using spreadsheets, and it was TERRIBLE. Being able to tell a user "Great idea! Submit it to Feedback!" has saved my support team hundreds of hours.
  • We have reduced incoming support requests when the request is really an enhancement - the ability to have a "Suggest Features" widget in our software sends users straight to Feedback.
  • Because we can make some fields required, we can cut down on the need to reach back out to our users for clarification.
Read full review
ScreenShots

1Flow Screenshots

Screenshot of in-app surveys in various touch points in the user journey, used to understand what they wantScreenshot of NPS, CSAT, CES, and PMF survey responses, captured in native mobile appsScreenshot of responses are collected on auto-pilot, and can be used to continuously analyze and improve a product